This survey is designed to gather feedback from people who are caring for someone who has recently been discharged from a hospital across Bristol, North Somerset and South Gloucestershire. You may be a formal carer or a family member, friend or neighbour who is supporting someone in the short-term after leaving hospital.

The survey is being managed by the Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB), in partnership with other members of the Integrated Care System.

The responses to this survey will be used to improve the service and information we provide in the future to people who are being discharged from hospital, and their carers. The answers you give to this survey will be anonymous and confidential. The Bristol, North Somerset and South Gloucestershire ICB privacy policy will apply to the answers you give and your answers will also be shared with Sirona care & health.

If you would like this survey in another language or format, please contact bnssg.d2a@nhs.net

Please note, you will not be able to raise issues you may have experienced with the care provided in this survey. If you have issues or concerns about the care provided, please contact the appropriate organisation below:

Age UK Bristol (Link Workers Service)
Telephone: 0117 928 1530 / Email: admin@ageukbristol.org.uk
Alliance Homes
Website: https://www.alliancehomes.org.uk/contact-us/complaints-comments-compliments
Bristol City Council
Website: https://www.bristol.gov.uk/contact/complaints-and-feedback/adult-social-care
North Bristol NHS Trust
Website: https://www.nbt.nhs.uk/patients-carers/feedback/how-raise-a-concern-or-a-complaint
North Somerset Council
Website: https://app.casetracker.uk/capture/nsc-adult-social-care-complaint
Partner2care (Discharge Support Grants service)
Telephone: 0300 124 5300 / Email: sirona.customercare@nhs.net
Sirona care & health
Telephone: 0300 124 5300 / Email: sirona.customercare@nhs.net
Southern Brooks Community Partnerships (Link Workers Service)
Telephone: 01454 868570 / Email: office@southernbrooks.org.uk
South Gloucestershire Council
Website: https://beta.southglos.gov.uk/adults-social-care-complaints
University Hospitals Bristol and Weston NHS Foundation Trust
Website: https://www.uhbristol.nhs.uk/patients-and-visitors/support-for-patients/patient-support-and-complaints
Please click 'Next' to begin the survey

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