Customer Satisfaction Survey 2021

Please take a moment to complete our survey to help us improve your customer experience.

Question Title

* 1. Which of the following products have you purchased from UIP before? (Please select all that apply.)

Sheet Rubber / Gasket Material

Industrial Hose

Expansion Joints

Couplings

Marine Hose

Other (please specify)

Question Title

* 2. How would you rate the quality of our products?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 3. How responsive have we been to your questions or concerns?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

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* 4. How likely are you to purchase any of our products again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

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* 5. Please Rate Our Order Accuracy

Always Accurate

Mostly Accurate

Sometime Accurate

Never Accurate

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* 6. Please Rate Our Order Delivery Times

Always On Time

Mostly On Time

Sometimes On Time

Never On Time

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* 7. Are there any products you feel we should add to our inventory that we do not currently offer?

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* 8. Is there anything you feel we could do better? If so, please explain:

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* 9. Overall, how satisfied are you with UIP?

Extremely satisfied

Very satisfied

Somewhat satisfied

Not so satisfied

Not satisfied at all