Patient Experience Survey
We appreciate your feedback!
1.
Where did you receive care today?
Medical (Downtown Clinic)
Medical (South Fargo Clinic)
Homeless Health Services
Dental (Downtown Clinic)
Dental (Moorhead Clinic)
Pharmacy
Optometry
Behavioral Health
Medical (Lamoure)
Moorhead School-Based Health Clinic (Moorhead Career Academy)
2.
Did you feel you received an appointment as soon as you needed one?
Yes
Somewhat
No
3.
Did our staff make you feel welcome?
Yes
Somewhat
No
4.
Do you feel that Family HealthCare's Access Plan (Sliding Fee Scale) co-pays were reasonable?
Yes
Somewhat
No
Does Not Apply
5.
From when you entered the building to when your provider entered your exam room, how would you rate the amount of time spent waiting?
Excellent
Good
Average
Below Average
Poor
6.
How would you rate the kindness of the staff who interacted with you?
Excellent
Good
Average
Below Average
Poor
7.
Did your care team clean their hands when they entered the room?
Yes
No
Did not notice
Not Applicable
8.
Were your concerns addressed at your appointment?
Yes
Somewhat
No
9.
Did your Family HealthCare provider seem informed about the care you have received from other providers?
Yes
Somewhat
No
N/A
10.
Did your provider include you in making decisions about your health?
Yes
Somewhat
No
11.
Did your provider explain things in a way that you clearly understood?
Yes
Somewhat
No
12.
Which of the following appointment options would you most like to see offered at Family HealthCare?
Early Morning (before 8am)
Evening (5pm and later)
Weekend
Telehealth
Walk In Clinic
13.
Based upon your experience during your visit, are you likely to recommend Family HealthCare to a friend or family member?
Yes
Somewhat
No
14.
Is there anything you would like to tell us about your experience?
Current Progress,
0 of 14 answered
