Client Outcome Survey 2024

1.Which was your primary location?

Canfield

Boardman

Salem

East Palestine

East Liverpool

Wintersville

Bergholz

Telehealth

Community Based Location

2.Which of the following best applies to you regarding your treatment at Insight Clinical Counseling & Wellness, LLC.?

I no longer come to Insight because all of my goals were met

I no longer come to Insight for another reason.

I still come to Insight and have been a client for less than 6 months.

I still come to Insight and have been a client for 6-12 months.

I still come to Insight and have been a client more than 12 months.

3.Briefly describe the reason why you started services at Insight Clinical Counseling and Wellness, LLC:

4.Did your symptoms improve for the things you listed in Question #3?

Much Improved

Improved

Somewhat Improved

Unchanged

6.I improved my overall level of wellness (ie hygiene, sleep hygiene, physical movement, relationships, diet, etc.).

8.I learned about community connections that could improve my quality of life and mental health.

Yes

No

N/A

9.If you are a former client, the reason I stopped coming in for services was...

My goals were met and I processed them with my clinician

My goals were met but I did not return to process them with my clinician

I decided I no longer needed services

I am a current client at Insight

If other, please specify why you discontinued services so we can better serve out clients in the future.

10.I felt that Insight Clinical Counseling & Wellness, LLC. provided a welcoming environment, no matter what culture or diverse population I belong.

11.I felt that Insight Clinical Counseling & Wellness, LLC. accommodated my culture and diversity needs.

12.I felt like the digital and/or technological features that Insight Clinical Counseling & Wellness, LLC. provided (online patient portal access, online bill pay services, website capabilities, etc.) enhanced and/or supported my experiences as a client.

13.I prefer to utilize digital/web-based features (online patient portal access, online bill pay service, website capabilities, etc.) that Insight Clinical Counseling & Wellness LLC. offered me as a client.

14.Please Provide the reason(s) as to why you preferred or did not prefer utilizing digital/web-based features that Insight Clinical Counseling & Wellness LLC. has provided.

15.Please provide any feedback on how Insight Clinical Counseling & Wellness, LLC. can improve your experience as a client, from a digital/technological standpoint in the future.

16.Please provide any additional feedback or comments you have for Insight Clinical Counseling and Wellness, LLC. for us to better improve our services in the future.