Customer Satisfaction Project Survey

Quoting Process

Please answer the following questions regarding the quoting process.

Question Title

* 1. Please rate how strongly you agree or disagree with these statements as it relates to the quoting process.

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	N/A
Circuit Check was easy to do business with	Circuit Check was easy to do business with Strongly Disagree	Circuit Check was easy to do business with Disagree	Circuit Check was easy to do business with Neutral	Circuit Check was easy to do business with Agree	Circuit Check was easy to do business with Strongly Agree	Circuit Check was easy to do business with N/A
The purchased product was priced equivalent to the value that I received	The purchased product was priced equivalent to the value that I received Strongly Disagree	The purchased product was priced equivalent to the value that I received Disagree	The purchased product was priced equivalent to the value that I received Neutral	The purchased product was priced equivalent to the value that I received Agree	The purchased product was priced equivalent to the value that I received Strongly Agree	The purchased product was priced equivalent to the value that I received N/A
The quote was delivered in the expected timeframe	The quote was delivered in the expected timeframe Strongly Disagree	The quote was delivered in the expected timeframe Disagree	The quote was delivered in the expected timeframe Neutral	The quote was delivered in the expected timeframe Agree	The quote was delivered in the expected timeframe Strongly Agree	The quote was delivered in the expected timeframe N/A
The quote/proposal was thorough and complete	The quote/proposal was thorough and complete Strongly Disagree	The quote/proposal was thorough and complete Disagree	The quote/proposal was thorough and complete Neutral	The quote/proposal was thorough and complete Agree	The quote/proposal was thorough and complete Strongly Agree	The quote/proposal was thorough and complete N/A

Question Title

* 2. Please provide any additional feedback you may have about the quoting process.