How was your telehealth appointment?
Thank you for attending your telehealth appointment with headspace Parramatta. We would like to gather some feedback about how your appointment went and how we could improve our telehealth services.
OK
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1.
My headspace telehealth appointment was:
(Required.)
via phone
via video
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2.
Have you had an in-person appointment with headspace?
(Required.)
Yes
No
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3.
I felt that the quality of my telehealth appointment was the same as if it was an in-person appointment?
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
I have not had an in-person appointment at headspace
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4.
The telehealth (phone or video) appointment was more convenient than having to come into the headspace centre?
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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5.
I felt well prepared for the telehealth appointment (e.g. the headspace team prepared me and I knew what to expect)?
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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6.
Did you feel safe and comfortable during the telehealth appointment?
(Required.)
Yes
No
Neither
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7.
Would you recommend our telehealth service to a friend or family member?
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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8.
I would be willing to participate in another telehealth appointment with headspace?
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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9.
If you were to choose between telehealth and in-person appointments, which would you prefer?
(Required.)
Telehealth appointment
In-person appointment
No preference
10.
How could we improve our
telehealth service? And any other comments?
Current Progress,
0 of 10 answered