Jigsaw - Next Phase of Development

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* 1. Your email address (needed for prize draw)

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* 2. Are you a current Jigsaw user?

Yes

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* 3. Do you trade...

Full-time

Part-time

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* 4. What areas would you like us to focus on next? (Put in order of preference)

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* 5. What other changes do you think should be given priority?

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* 6. Would you be interested in a low cost 3rd party data feed?

For US Equities, with very complete depth of market.

For US Futures (for, example to use Jigsaw alongside IB with it's limit of 3 level 2 feeds).

No, I'm good.

Other (please specify)

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* 7. Why did you choose Jigsaw Trading? (Choose all that apply)

Price

Easy to use

The education packages

Journalityx (automated trading journal)

I felt you had what I was missing

I liked the fact you had a total package

I was influenced by the positive reviews

A friend recommended it

Other (please specify)

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* 8. If you have used or reviewed our competitor's products, what tipped the scales for Jigsaw Trading? (Choose all that apply)

Simplicity - the tools works straight out the box

A functionality that other platforms don't have (please specify on "Other")

Price

Multiple data feeds/connections/brokers available

Education/courses

Availability of someone to talk to if I run into trouble

Chat Room/Community - connecting me to existing users

I'm not a customer yet

Other (please specify)

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* 9. What do you like most about our software? (Choose all that apply)

Easy to use

It's self tuning, I don't need to come up with 'best settings'

The new charting

The DOM

Trade Execution Capabilities

Being able to run on a backup PC with 1 license

Stability and performance

Journalityx

Other (please specify)

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* 10. Is there anything that is bugging you about our software that you think we should know about?

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* 11. What difficulties did you face when starting using our tools? (Choose all that apply)

Initial set up (installing, connecting a data feed, etc.)

Rolling over contracts

Understanding the educational videos/order flow concepts

Journaling trades

Setting up a demo data feed

Setting up symbols

Other (please specify)

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* 12. What slowed down or almost stopped you from purchasing the software? (Choose all that apply)

Price

Live Trading subscription

Not enough information about the tools on the website/YouTube channel

Not knowing which package to choose

We do not provide a "free" demo/trial.

Other (please specify)

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* 13. If you used our support service, how effective it is at resolving customer concerns/issues?

Extremely effective

Very effective

Somewhat effective

Not so effective

Not at all effective

Any comments/suggestion to improve Customer Support service?

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* 14. Any additional comment you want to share with us regarding Customer Support or our services in general?

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* 15. How likely is it that you would recommend our software to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY