Jigsaw - Next Phase of Development

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* 1. Your email address (needed for prize draw)

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* 2. Are you a current Jigsaw user?

Yes

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* 3. Do you trade...

Full-time

Part-time

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* 4. What areas would you like us to focus on next? (Put in order of preference)

Charting for NT8 Bridge
Charting for MT5 Bridge
Auction Vista Functionality in New Charting
Higher Timeframe Support in Charting
Tick Timeframe Support in Charting
Range Timeframe Support in Charting
Docking Charts To D&S/Linking Windows
Templates In Charts

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* 5. What other changes do you think should be given priority?

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* 6. Would you be interested in a low cost 3rd party data feed?

For US Equities, with very complete depth of market.

For US Futures (for, example to use Jigsaw alongside IB with it's limit of 3 level 2 feeds).

No, I'm good.

Other (please specify)

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* 7. Why did you choose Jigsaw Trading? (Choose all that apply)

Price

Easy to use

The education packages

Journalityx (automated trading journal)

I felt you had what I was missing

I liked the fact you had a total package

I was influenced by the positive reviews

A friend recommended it

Other (please specify)

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* 8. If you have used or reviewed our competitor's products, what tipped the scales for Jigsaw Trading? (Choose all that apply)

Simplicity - the tools works straight out the box

A functionality that other platforms don't have (please specify on "Other")

Price

Multiple data feeds/connections/brokers available

Education/courses

Availability of someone to talk to if I run into trouble

Chat Room/Community - connecting me to existing users

I'm not a customer yet

Other (please specify)

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* 9. What do you like most about our software? (Choose all that apply)

Easy to use

It's self tuning, I don't need to come up with 'best settings'

The new charting

The DOM

Trade Execution Capabilities

Being able to run on a backup PC with 1 license

Stability and performance

Journalityx

Other (please specify)

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* 10. Is there anything that is bugging you about our software that you think we should know about?

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* 11. What difficulties did you face when starting using our tools? (Choose all that apply)

Initial set up (installing, connecting a data feed, etc.)

Rolling over contracts

Understanding the educational videos/order flow concepts

Journaling trades

Setting up a demo data feed

Setting up symbols

Other (please specify)

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* 12. What slowed down or almost stopped you from purchasing the software? (Choose all that apply)

Price

Live Trading subscription

Not enough information about the tools on the website/YouTube channel

Not knowing which package to choose

We do not provide a "free" demo/trial.

Other (please specify)

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* 13. If you used our support service, how effective it is at resolving customer concerns/issues?

Extremely effective

Very effective

Somewhat effective

Not so effective

Not at all effective

Any comments/suggestion to improve Customer Support service?

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* 14. Any additional comment you want to share with us regarding Customer Support or our services in general?

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* 15. How likely is it that you would recommend our software to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY