1.How was our response time?

Could be beter

Fine

Very good

2.How well did our technicians satisfy your needs?

They could do better

They should be trained better

Fine

Outstanding

3.How do you like the phone system we supply?

We don't have it

It needs improvement

It works great

4.How well did the project manager, back-office and billing guys perform?

Could be faster

Could be better

Fine

Outstanding

5.Overall, how satisfied are you with our company?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

6.How likely are you to recommend our services to others?

Very likely

Likely

Not at all likely

7.What areas would you recommend that we improve?

ALL GOOD

Response time

Technician quality and education

Better project management and back-office

Better website

Better ticketing system

Better scheduling

I want discount

Better phone system

Other (please specify)

8.Thank you for participation!
If you want, you can leave your name or your business name: