COVID-19, Contracts, Legal Ops, and Leading Through Change

WE CAN HELP. TELL US HOW!

Take this quick (<2 min) survey to let us know the Contracts, Legal Operations, and Change Management issues you are facing.

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Question Title

1. Contracts Challenges (Check all that apply)

We are facing staff reductions and hiring freezes but still need to meet our business-as-usual contracting obligations

We have more work to do to ensure that we understand the contractual implications of the COVID-19 pandemic

Our legal team is preoccupied with COVID-19 focused activities, and we are concerned that taking focus from BAU matters is creating legal risk

We just invested in a CLM and need to figure out how to continue its implementation amidst the current disruption

We have learned a great deal during our COVID-19 response activities, but now are unsure how to leverage this knowledge to support our overall contract management program

Other (please specify)

Question Title

2. Legal Operations Challenges (Check all that apply)

We are facing staff reductions and hiring freezes, but still need to perform our business-as-usual legal operations services

We are being asked to implement initiatives to more aggressively manage outside counsel spend over the next 12 months

We are thinking about, or actively seeking to implement/invest in radical initiatives that will result in drastic long-term cost savings

We have stopped all new initiatives and do not plan on implementing anything over the next 12 months, while also facing pressure to operate more efficiently

We’re in the ‘Wait and See’ stage and have yet to determine how we will proceed. We may implement cost savings initiatives this year, but aren’t yet making moves to do so

Other (please specify)

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3. Change Management Challenges (Check all that apply)

We are preparing for an upcoming change and want to know how best to manage the process (assessment of the size, scope; designing a change management-training-communication plan)

We need to understand the tools available in supporting change for various types of initiatives (systems implementations, process improvement efforts, organizational design) and best practices for their use

We want to better manage resistance and/or risk, identifying the most useful techniques to apply to our initiatives or department area

We are looking to learn techniques in developing the best success criteria and metrics to know if our projects meet objectives; and/or would like more tools to measure/increase adoption, utilization, proficiency

We want to learn how to build a change mindset and practitioners within our organization. We need help to quantify and integrate the ‘people element’ into key project activities

We want to create a change management strategy, including stakeholder and risk analysis, based on the unique attributes of the change and our organization

We need to develop customized, scaled, targeted, best practice-based plans to support employees through individual transition and drive adoption

We want to create adoption and usage metrics based on the individual changes required; furthering the ability to measure and evaluate progress

Other (please specify)

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4. Optional: Your Information

Name

Company

Title

Phone

Question Title

5. Optional: Would you like someone to contact you regarding your responses to this survey?

Yes, please. I have provided my contact information above.

No, thank you.