Pre-Owned Satisfaction Survey Question Title * 1. Overall, how satisfied are you with your recent bus purchase ? Feedback Question Title * 2. Overall, how would you rate your customer service experience from your Sales Person. Question Title * 3. Overall, how would you rate your customer service experience from the Service Department. Feedback Question Title * 4. Overall, how would you rate your customer service experience from the Parts Department. Feedback Question Title * 5. Overall how would you rate your overall satisfaction of the bus itself? Feedback Question Title * 6. Did the bus meet your desired expectations? Yes No Question Title * 7. Did you receive regular updates from your sales person during the ordering and delivery process? Yes No Question Title * 8. Were you contacted by the service department and given updates on the delivery schedule? Yes No None of the above Question Title * 9. Would you choose Buswest again as your bus supplier? Yes No Other (please specify) Question Title * 10. Do you have any additional suggestions for new or improved service offerings, or future product enhancements for Buswest? Question Title * 11. Do you have Access to our web-based support sites? Please check the boxes of the sites you need access to. Thomas Bus Online - HDX EFX and Minotour Support DTNA Customer Access - C2 and Jouley Support Thomas Bus Learning Center - Online Technical Training Excelerator - Parts ordering Other (please specify) None of the above Question Title * 12. Please provide your contact information. Name: School or Business name; Address Phone Number Email Adrress Done
