Customer Satisfaction Survey
1.
On a scale of 1-10, please rate the service provided by the representative. (1-10 with 10 being the best service)
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2.
On a scale of 1-10, how well did we understand your questions and concerns? (1-10 with 10 being the best service)
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3.
Did the representative make you feel valued as a customer?
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No
4.
Was the Customer Service Representative knowledgeable and professional?
Yes
No
5.
If you were placed on hold, did the Customer Service Representative get back to you in a timely manner?
Yes
No
N/A
6.
Please share a few things we can do better or any additional feedback you’d like to provide.
7.
Provide an email address if you would like to be contacted to provide additional feedback.
Current Progress,
0 of 7 answered
