Customer Satisfaction Survey

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* 1. On a scale of 1-10, please rate the service provided by the representative. (1-10 with 10 being the best service)

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10

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10

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* 2. On a scale of 1-10, how well did we understand your questions and concerns? (1-10 with 10 being the best service)

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10

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10

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* 3. Did the representative make you feel valued as a customer?

Yes

No

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* 4. Was the Customer Service Representative knowledgeable and professional?

Yes

No

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* 5. If you were placed on hold, did the Customer Service Representative get back to you in a timely manner?

Yes

No

N/A

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* 6. Please share a few things we can do better or any additional feedback you’d like to provide.

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* 7. Provide an email address if you would like to be contacted to provide additional feedback.