8.3.24 Building a Service Firm Competitive Advantage Webinar Survey

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* 1. Please enter the following basic information. (Enter your name exactly as you want it to appear on your certificate of completion. Please do not make your name ALL CAPS.)

First Name

Last Name

Address

City

State

Zip Code

Phone

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* 2. For which of the following do you need credit?

CPE (For CPAs)

CLE (For ESQs)

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* 3. Please provide your license number (ONLY PA ATTORNEYS)

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* 4. Please enter the seminar passwords below. (This is required for webcast participants only)

Password 1

Password 2

Password 3

Password 4

Password 5

Password 6

Password 7

Password 8

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* 5. How would you rate the audio? (1 being worst, 10 being best)

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* 6. How would you rate the video? (1 being worst, 10 being best)

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* 7. How would you rate the chat function? (1 being worst, 10 being best)

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* 8. Were you given a chance to ask questions? (1 being worst, 10 being best)

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* 9. Did the instructors conduct and present in a professional manner? (1 being worst, 10 being best)

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* 10. Did the presentation fulfill its stated objective? (1 being worst, 10 being best)

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* 11. How would you rate the program materials in terms of accuracy? (1 being worst, 10 being best)

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* 12. How would you rate the program materials in terms of relevance? (1 being worst, 10 being best)

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* 13. Was the timing allotted to each topic appropriate? (1 being worst, 10 being best)

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* 14. If applicable, were the handouts or advance preparation materials appropriate? (1 being worst, 10 being best)

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* 15. If you had to make just one suggestion as to how to improve the overall quality of the program, what would it be?

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* 16. Did the instructors appear to be knowledgeable in the subject matter? (1 being worst, 10 being best)

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* 17. Would you recommend taking CPE/CLE credits from these instructors?

Yes

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* 18. How did you hear about this course?

Postcard

Referral From Prior Participant

Web Search

Facebook

CSSI

Other (please specify)

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* 19. If you were referred by someone, please provide the following:

Name:

Address:

Address 2:

City/Town:

State:

ZIP/Postal Code:

Email Address:

Phone Number:

Question Title

* 1. Please enter the following basic information. (Enter your name exactly as you want it to appear on your certificate of completion. Please do not make your name ALL CAPS.)

Question Title

* 2. For which of the following do you need credit?

Question Title

* 3. Please provide your license number (ONLY PA ATTORNEYS)

Question Title

* 4. Please enter the seminar passwords below. (This is required for webcast participants only)

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* 5. How would you rate the audio? (1 being worst, 10 being best)

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* 6. How would you rate the video? (1 being worst, 10 being best)

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* 7. How would you rate the chat function? (1 being worst, 10 being best)

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* 8. Were you given a chance to ask questions? (1 being worst, 10 being best)

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* 9. Did the instructors conduct and present in a professional manner? (1 being worst, 10 being best)

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* 10. Did the presentation fulfill its stated objective? (1 being worst, 10 being best)

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* 11. How would you rate the program materials in terms of accuracy? (1 being worst, 10 being best)

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* 12. How would you rate the program materials in terms of relevance? (1 being worst, 10 being best)

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* 13. Was the timing allotted to each topic appropriate? (1 being worst, 10 being best)

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* 14. If applicable, were the handouts or advance preparation materials appropriate? (1 being worst, 10 being best)

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* 15. If you had to make just one suggestion as to how to improve the overall quality of the program, what would it be?

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* 16. Did the instructors appear to be knowledgeable in the subject matter? (1 being worst, 10 being best)

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* 17. Would you recommend taking CPE/CLE credits from these instructors?

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* 18. How did you hear about this course?

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* 19. If you were referred by someone, please provide the following:

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* 20. Any other comments about this program? What other topics would you like us to offer?