The State Controller’s Office (SCO), Personnel and Payroll Services Division (PPSD) is working on ways to improve the Accounts Receivable (A/R) business process, specifically related to Payment Type K (Deduction A/R Collection), for benefits deduction arrears A/Rs. Your answers to the questions below will help to give us insight on ways that we can improve our training and resources. This survey should take approximately 10 minutes and closes on May 6th, 2022.