2021 TUFLOW User Survey Question Title * 1. What industry do you work in? Consulting Government (local, state or federal) Insurance Mining Research Other (please specify) Question Title * 2. How many years TUFLOW Modelling experience do you have? <1 1 to 2 2 to 5 5 to 10 >10 Question Title * 3. Where are you located? Africa Australia Canada Central America China Europe India / Sri Lanka Middle East New Zealand South America South East Asia United Kingdom / Ireland USA Other (please specify) Question Title * 4. What features of TUFLOW are important to you? N/A Not Important Minor Importance Important Very Important Accuracy Accuracy N/A Accuracy Not Important Accuracy Minor Importance Accuracy Important Accuracy Very Important Speed (run time) Speed (run time) N/A Speed (run time) Not Important Speed (run time) Minor Importance Speed (run time) Important Speed (run time) Very Important Stability Stability N/A Stability Not Important Stability Minor Importance Stability Important Stability Very Important Solver error reporting ability Solver error reporting ability N/A Solver error reporting ability Not Important Solver error reporting ability Minor Importance Solver error reporting ability Important Solver error reporting ability Very Important Integration with GIS (Arc, MapInfo, QGIS) Integration with GIS (Arc, MapInfo, QGIS) N/A Integration with GIS (Arc, MapInfo, QGIS) Not Important Integration with GIS (Arc, MapInfo, QGIS) Minor Importance Integration with GIS (Arc, MapInfo, QGIS) Important Integration with GIS (Arc, MapInfo, QGIS) Very Important Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP) N/A Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Not Important Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Minor Importance Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Important Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Very Important Other (please specify) Question Title * 5. What services of TUFLOW are important to you? N/A Not Important Minor Importance Important Very Important Cloud simulation service Cloud simulation service N/A Cloud simulation service Not Important Cloud simulation service Minor Importance Cloud simulation service Important Cloud simulation service Very Important User documentation (manuals and Wiki) User documentation (manuals and Wiki) N/A User documentation (manuals and Wiki) Not Important User documentation (manuals and Wiki) Minor Importance User documentation (manuals and Wiki) Important User documentation (manuals and Wiki) Very Important Tutorial and example models Tutorial and example models N/A Tutorial and example models Not Important Tutorial and example models Minor Importance Tutorial and example models Important Tutorial and example models Very Important Online eLearning training Online eLearning training N/A Online eLearning training Not Important Online eLearning training Minor Importance Online eLearning training Important Online eLearning training Very Important Staff led training Staff led training N/A Staff led training Not Important Staff led training Minor Importance Staff led training Important Staff led training Very Important Software support (support@tuflow.com Software support (support@tuflow.com N/A Software support (support@tuflow.com Not Important Software support (support@tuflow.com Minor Importance Software support (support@tuflow.com Important Software support (support@tuflow.com Very Important TUFLOW Forum TUFLOW Forum N/A TUFLOW Forum Not Important TUFLOW Forum Minor Importance TUFLOW Forum Important TUFLOW Forum Very Important Sales and licensing support (sales@tuflow.com) Sales and licensing support (sales@tuflow.com) N/A Sales and licensing support (sales@tuflow.com) Not Important Sales and licensing support (sales@tuflow.com) Minor Importance Sales and licensing support (sales@tuflow.com) Important Sales and licensing support (sales@tuflow.com) Very Important Other (please specify) Question Title * 6. How do you rate TUFLOW's feature performance? N/A Very Poor Poor Average Good Excellent Accuracy Accuracy N/A Accuracy Very Poor Accuracy Poor Accuracy Average Accuracy Good Accuracy Excellent Speed (run time) Speed (run time) N/A Speed (run time) Very Poor Speed (run time) Poor Speed (run time) Average Speed (run time) Good Speed (run time) Excellent Stability Stability N/A Stability Very Poor Stability Poor Stability Average Stability Good Stability Excellent Solver error reporting ability Solver error reporting ability N/A Solver error reporting ability Very Poor Solver error reporting ability Poor Solver error reporting ability Average Solver error reporting ability Good Solver error reporting ability Excellent Integration with GIS (Arc, MapInfo, QGIS) Integration with GIS (Arc, MapInfo, QGIS) N/A Integration with GIS (Arc, MapInfo, QGIS) Very Poor Integration with GIS (Arc, MapInfo, QGIS) Poor Integration with GIS (Arc, MapInfo, QGIS) Average Integration with GIS (Arc, MapInfo, QGIS) Good Integration with GIS (Arc, MapInfo, QGIS) Excellent Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP) N/A Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Very Poor Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Poor Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Average Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Good Integration with Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Excellent Other (please specify) Question Title * 7. How do you rate TUFLOW's service performance? N/A Very Poor Poor Average Good Excellent Cloud simulation service Cloud simulation service N/A Cloud simulation service Very Poor Cloud simulation service Poor Cloud simulation service Average Cloud simulation service Good Cloud simulation service Excellent User documentation (manuals and Wiki) User documentation (manuals and Wiki) N/A User documentation (manuals and Wiki) Very Poor User documentation (manuals and Wiki) Poor User documentation (manuals and Wiki) Average User documentation (manuals and Wiki) Good User documentation (manuals and Wiki) Excellent Tutorial and example models Tutorial and example models N/A Tutorial and example models Very Poor Tutorial and example models Poor Tutorial and example models Average Tutorial and example models Good Tutorial and example models Excellent Online eLearning training Online eLearning training N/A Online eLearning training Very Poor Online eLearning training Poor Online eLearning training Average Online eLearning training Good Online eLearning training Excellent Staff led training Staff led training N/A Staff led training Very Poor Staff led training Poor Staff led training Average Staff led training Good Staff led training Excellent Software support (support@tuflow.com Software support (support@tuflow.com N/A Software support (support@tuflow.com Very Poor Software support (support@tuflow.com Poor Software support (support@tuflow.com Average Software support (support@tuflow.com Good Software support (support@tuflow.com Excellent TUFLOW Forum TUFLOW Forum N/A TUFLOW Forum Very Poor TUFLOW Forum Poor TUFLOW Forum Average TUFLOW Forum Good TUFLOW Forum Excellent Sales and licensing support (sales@tuflow.com) Sales and licensing support (sales@tuflow.com) N/A Sales and licensing support (sales@tuflow.com) Very Poor Sales and licensing support (sales@tuflow.com) Poor Sales and licensing support (sales@tuflow.com) Average Sales and licensing support (sales@tuflow.com) Good Sales and licensing support (sales@tuflow.com) Excellent Other (please specify) Question Title * 8. What type of modelling do you carry out using TUFLOW? Never Sometimes Often Catchment runoff Catchment runoff Never Catchment runoff Sometimes Catchment runoff Often Flood hydraulics Flood hydraulics Never Flood hydraulics Sometimes Flood hydraulics Often Urban inundation Urban inundation Never Urban inundation Sometimes Urban inundation Often Reservoir dam failure Reservoir dam failure Never Reservoir dam failure Sometimes Reservoir dam failure Often Tailings dam failure (Non-Newtonian) Tailings dam failure (Non-Newtonian) Never Tailings dam failure (Non-Newtonian) Sometimes Tailings dam failure (Non-Newtonian) Often Coastal / estuary hydraulics Coastal / estuary hydraulics Never Coastal / estuary hydraulics Sometimes Coastal / estuary hydraulics Often Sediment transport Sediment transport Never Sediment transport Sometimes Sediment transport Often Water quality Water quality Never Water quality Sometimes Water quality Often Question Title * 9. What type of modelling do you carry out using other software (i.e. NOT using TUFLOW)? Never Sometimes Often Catchment runoff Catchment runoff Never Catchment runoff Sometimes Catchment runoff Often Flood hydraulics Flood hydraulics Never Flood hydraulics Sometimes Flood hydraulics Often Urban inundation Urban inundation Never Urban inundation Sometimes Urban inundation Often Reservoir dam failure Reservoir dam failure Never Reservoir dam failure Sometimes Reservoir dam failure Often Tailings dam failure (Non-Newtonian) Tailings dam failure (Non-Newtonian) Never Tailings dam failure (Non-Newtonian) Sometimes Tailings dam failure (Non-Newtonian) Often Coastal / estuary hydraulics Coastal / estuary hydraulics Never Coastal / estuary hydraulics Sometimes Coastal / estuary hydraulics Often Sediment transport Sediment transport Never Sediment transport Sometimes Sediment transport Often Water quality Water quality Never Water quality Sometimes Water quality Often Question Title * 10. What TUFLOW engines do you use? Never Sometimes Often TUFLOW 1D (ESTRY) TUFLOW 1D (ESTRY) Never TUFLOW 1D (ESTRY) Sometimes TUFLOW 1D (ESTRY) Often TUFLOW Classic TUFLOW Classic Never TUFLOW Classic Sometimes TUFLOW Classic Often TUFLOW HPC TUFLOW HPC Never TUFLOW HPC Sometimes TUFLOW HPC Often TUFLOW FV TUFLOW FV Never TUFLOW FV Sometimes TUFLOW FV Often Question Title * 11. What 1D/2D TUFLOW software arrangement do you use? Never Sometimes Often TUFLOW Classic / HPC (including TUFLOW's 1D engine, ESTRY) TUFLOW Classic / HPC (including TUFLOW's 1D engine, ESTRY) Never TUFLOW Classic / HPC (including TUFLOW's 1D engine, ESTRY) Sometimes TUFLOW Classic / HPC (including TUFLOW's 1D engine, ESTRY) Often TUFLOW Classic / HPC linked to 12D 1D DDA TUFLOW Classic / HPC linked to 12D 1D DDA Never TUFLOW Classic / HPC linked to 12D 1D DDA Sometimes TUFLOW Classic / HPC linked to 12D 1D DDA Often TUFLOW Classic / HPC linked to 1D Flood Modeller TUFLOW Classic / HPC linked to 1D Flood Modeller Never TUFLOW Classic / HPC linked to 1D Flood Modeller Sometimes TUFLOW Classic / HPC linked to 1D Flood Modeller Often Don't use Don't use Never Don't use Sometimes Don't use Often Question Title * 12. What other hydraulic or environmental modelling software do you use? Never Sometimes Often 12D DDA 12D DDA Never 12D DDA Sometimes 12D DDA Often Delft-3D Delft-3D Never Delft-3D Sometimes Delft-3D Often DRAINS DRAINS Never DRAINS Sometimes DRAINS Often FESWMS FESWMS Never FESWMS Sometimes FESWMS Often Flo-2D Flo-2D Never Flo-2D Sometimes Flo-2D Often Flood Modeller 1D Flood Modeller 1D Never Flood Modeller 1D Sometimes Flood Modeller 1D Often Flood Modeller 2D Flood Modeller 2D Never Flood Modeller 2D Sometimes Flood Modeller 2D Often HEC-RAS 1D HEC-RAS 1D Never HEC-RAS 1D Sometimes HEC-RAS 1D Often HEC-RAS 2D HEC-RAS 2D Never HEC-RAS 2D Sometimes HEC-RAS 2D Often InfoWorks InfoWorks Never InfoWorks Sometimes InfoWorks Often JFLOW JFLOW Never JFLOW Sometimes JFLOW Often MicroDrainage MicroDrainage Never MicroDrainage Sometimes MicroDrainage Often MIKE Coastal MIKE Coastal Never MIKE Coastal Sometimes MIKE Coastal Often MIKE Flood MIKE Flood Never MIKE Flood Sometimes MIKE Flood Often MIKE Urban MIKE Urban Never MIKE Urban Sometimes MIKE Urban Often RiverFlow-2D RiverFlow-2D Never RiverFlow-2D Sometimes RiverFlow-2D Often RMA RMA Never RMA Sometimes RMA Often SRH-2D SRH-2D Never SRH-2D Sometimes SRH-2D Often XP-SWMM or XP-Storm XP-SWMM or XP-Storm Never XP-SWMM or XP-Storm Sometimes XP-SWMM or XP-Storm Often Other (please specify) Question Title * 13. Which do you primarily use for TUFLOW model build tasks? Never Sometimes Often 12D 12D Never 12D Sometimes 12D Often ArcMap ArcMap Never ArcMap Sometimes ArcMap Often ArcPro ArcPro Never ArcPro Sometimes ArcPro Often Flood Modeller Flood Modeller Never Flood Modeller Sometimes Flood Modeller Often MapInfo MapInfo Never MapInfo Sometimes MapInfo Often MiTools MiTools Never MiTools Sometimes MiTools Often QGIS QGIS Never QGIS Sometimes QGIS Often SMS SMS Never SMS Sometimes SMS Often Other (please specify) Question Title * 14. Which do you primarily use for TUFLOW result viewing? Never Sometimes Often 12D 12D Never 12D Sometimes 12D Often ArcMap ArcMap Never ArcMap Sometimes ArcMap Often ArcPro ArcPro Never ArcPro Sometimes ArcPro Often Flood Modeller Flood Modeller Never Flood Modeller Sometimes Flood Modeller Often MapInfo MapInfo Never MapInfo Sometimes MapInfo Often QGIS (inc. TUFLOW Viewer) QGIS (inc. TUFLOW Viewer) Never QGIS (inc. TUFLOW Viewer) Sometimes QGIS (inc. TUFLOW Viewer) Often SMS SMS Never SMS Sometimes SMS Often WaterRIDE WaterRIDE Never WaterRIDE Sometimes WaterRIDE Often Other (please specify) Question Title * 15. What are three features / services you would like to see added to / offered by TUFLOW? Feature 1 Feature 2 Feature 3 Question Title * 16. What TUFLOW training courses are you interested in attending? No interest Interested in attending Plan to attend Already attended Introductory Training Introductory Training No interest Introductory Training Interested in attending Introductory Training Plan to attend Introductory Training Already attended Python for TUFLOW Modellers Python for TUFLOW Modellers No interest Python for TUFLOW Modellers Interested in attending Python for TUFLOW Modellers Plan to attend Python for TUFLOW Modellers Already attended Advanced QGIS and TUFLOW Result Viewing Advanced QGIS and TUFLOW Result Viewing No interest Advanced QGIS and TUFLOW Result Viewing Interested in attending Advanced QGIS and TUFLOW Result Viewing Plan to attend Advanced QGIS and TUFLOW Result Viewing Already attended Direct Rainfall, Losses and Cell Size Convergence Direct Rainfall, Losses and Cell Size Convergence No interest Direct Rainfall, Losses and Cell Size Convergence Interested in attending Direct Rainfall, Losses and Cell Size Convergence Plan to attend Direct Rainfall, Losses and Cell Size Convergence Already attended Urban Drainage Pipe Networks Urban Drainage Pipe Networks No interest Urban Drainage Pipe Networks Interested in attending Urban Drainage Pipe Networks Plan to attend Urban Drainage Pipe Networks Already attended TUFLOW Quadtree and SGS TUFLOW Quadtree and SGS No interest TUFLOW Quadtree and SGS Interested in attending TUFLOW Quadtree and SGS Plan to attend TUFLOW Quadtree and SGS Already attended TUFLOW-Flood Modeller Linking TUFLOW-Flood Modeller Linking No interest TUFLOW-Flood Modeller Linking Interested in attending TUFLOW-Flood Modeller Linking Plan to attend TUFLOW-Flood Modeller Linking Already attended New Release Workshops New Release Workshops No interest New Release Workshops Interested in attending New Release Workshops Plan to attend New Release Workshops Already attended Other (please specify) Question Title * 17. How likely are you to recommend TUFLOW to a colleague? 0 - Not at all likely 10 - Extremely likely Clear i We adjusted the number you entered based on the slider’s scale. Done
