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If you have more than one account with us (e.g., you are the owner of several rentals), service lines need to be identified for all the addresses associated with your accounts.


If you are NOT the owner of the property where you receive our utility services, please forward this survey on to the appropriate owner.

Please fill out the questions below with information about the residence/premise associated with your account.


*Please also include 1-2 photos showing your service line.*


For the premise location, provide the street address as listed on your water bill without periods.

EXAMPLE:

Building Number - Prefix - Street Name - Street Suffix - Unit Number - City - State - Zip

2022 - W - Main - St - Apt 3 - Anytown - IL - 60622

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* 1. Location Information

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* 2. Account Number

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* 3. What year was your home built?

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* 4. To your knowledge, has the service line of your home ever been replaced?

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* 5. If YES to question 4, what year was it replaced?

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* 6. What material is your service line? You may choose more than one.

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* 7. How did you determine the Material? Please choose one.

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* 8. If the pipe was located and the material identified, please take 1-2 photos and upload them.

Note: .heic files are not supported. For help converting an .heic file to .jpg, please click here: https://www.techjunkie.com/heic-not-supported-fix/

PDF, PNG, JPG, JPEG, GIF file types only.
Choose File

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* 9. Upload your second photo here.

PDF, PNG, JPG, JPEG, GIF file types only.
Choose File

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