At Woodlands Bank, we live through our mission and value set – defining it as the Woodlands Way.  Our overall objective is to provide each and every client of the Bank with an outstanding customer experience.  Keeping this focus in-mind, we are asking each and every customer to tell us about their personal story.  By answering the questions below, we at Woodlands are able to quantify the Woodlands Way Customer Experience, determine areas of need, and reward our employees for capitalizing on Opportunities of Excellence.  Thank you in advance for taking the time to complete this survey.

Question Title

* 1. How well do our banking products meet your needs?

Question Title

* 2. How satisfied are you with the service you receive at Woodlands Bank?

Question Title

* 3. How responsive have we been to your questions or concerns?

Question Title

* 4. How likely are you to use Woodlands Bank for your future financial needs?

Question Title

* 5. How well does our Online Banking fit your needs?

Question Title

* 6. How well do our mobile banking products (such as: mobile apps, remote deposit capture, mobile deposit, or Apple Pay®) fit your needs?

Question Title

* 7. How likely is it that you would recommend Woodlands Bank to a friend or colleague?

Question Title

* 8. Overall, rate your satisfaction with Woodlands Bank.

Question Title

* 9. How long have you been a customer of Woodlands Bank?

Question Title

* 10. Do you have any other comments, questions, or concerns that can help us make your banking experience better?

Question Title

* 11. If you would like to include your name on this survey, please do so in the field below.

Question Title

* 12. Would you like someone to contact you to discuss your responses?

T