Managing Liquidations - a Bidpath and Reverse Logistics Association Survey

Question Title

* 1. What types of excess stock do you handle?

Trade-ins

Retail returns

Surplus inventory/overstock

A combination of the above

Other (please specify)

Question Title

* 2. Do you own the items that are liquidated or are you selling on behalf of another company?

We own the items

We sell on behalf of others

Other (please specify)

Question Title

* 3. How do you sell liquidation assets (i.e. returns that DON'T get sent back to store, for repair, recommence or sold through a customer facing channel)? Check all that apply.

We have our own auction platform

We use third party auction companies

We sell packages to liquidators

We send items for recycling

We send items to landfill

Not applicable

Other (please specify)

Question Title

* 4. If you use multiple channels, what percentage of volume moves through each channel?

	Not applicable	Up to 10%	11% to 30%	31% to 50%	51% to 80%	80% to 100%
Own auction platform	Own auction platform Not applicable	Own auction platform Up to 10%	Own auction platform 11% to 30%	Own auction platform 31% to 50%	Own auction platform 51% to 80%	Own auction platform 80% to 100%
third party auction platform	third party auction platform Not applicable	third party auction platform Up to 10%	third party auction platform 11% to 30%	third party auction platform 31% to 50%	third party auction platform 51% to 80%	third party auction platform 80% to 100%
Sales to liquidators	Sales to liquidators Not applicable	Sales to liquidators Up to 10%	Sales to liquidators 11% to 30%	Sales to liquidators 31% to 50%	Sales to liquidators 51% to 80%	Sales to liquidators 80% to 100%
Items recycled	Items recycled Not applicable	Items recycled Up to 10%	Items recycled 11% to 30%	Items recycled 31% to 50%	Items recycled 51% to 80%	Items recycled 80% to 100%
Items to landfill	Items to landfill Not applicable	Items to landfill Up to 10%	Items to landfill 11% to 30%	Items to landfill 31% to 50%	Items to landfill 51% to 80%	Items to landfill 80% to 100%
Our company does not record how much goes to each channel	Our company does not record how much goes to each channel Not applicable	Our company does not record how much goes to each channel Up to 10%	Our company does not record how much goes to each channel 11% to 30%	Our company does not record how much goes to each channel 31% to 50%	Our company does not record how much goes to each channel 51% to 80%	Our company does not record how much goes to each channel 80% to 100%

Other (please specify)

Question Title

* 5. How automated is your process for selling liquidation assets?

Use a manual process - emails, spreadsheets, phone calls etc.

Use a partly automated process

Use a fully automated process (with APIs to existing systems)

Use a third party company to handle everything

Other (please specify)

Question Title

* 6. What value of retail returns/excess stock or other inventory are you aware of that your company generates or handles?

$0- $100,000 USD

$100,000 - $250,000 USD

$250,000 - $500,000 USD

$500,000 - $1 million USD

$1 million - $5 million USD

$5 million - $10 million USD

$10 million - $20 million USD

greater than $10 million USD

Question Title

* 7. Do you manage a continuous volume of inventory or is it ad-hoc?

Consistent each month

Some variation

Very large variation

We have ad-hoc amount of assets to deal with (e.g. from a facility closure)

Other (please specify)

Question Title

* 8. Please rank key challenges and aims for your retail returns selling process
(1 being the lowest and 10 being the biggest challenge)

Question Title

* 9. Do you need to ensure assets will be sold outside of your domestic region to avoid channel conflict?

No, I don't mind where the items are resold, channel conflict is not an issue for us

I would like to minimize the amount resold domestically

It is essential that items are exported to specific regions

Question Title

* 10. Do you want a standalone system to manage reverse logistics services or an integration with your existing systems

I would be happy using a standalone system with all functions including invoicing

I would like a moderate level of integration with our existing systems

I want full integration with our ERP, inventory management, finance and BI systems

I would consider starting with the standalone system and make it more integrated in future

Question Title

* 11. Do you want to sell items publicly or privately

I am happy to sell publicly and maximize the visibility

I want a private platform, invite only and not visible to the public

I want the flexibility to do both

Question Title

* 12. In regards to auctions and liquidations, do you want to be able to set terms of sale, decide who can bid and who to stop bidding

I don't mind who buys the items

I want to set specific terms of sale

I want to set terms of sale and have full control over who can or can't bid

Question Title

* 13. Have you experienced the following negative impact from retail returns sales in the last 2 years? (please check all that applies)

Resold returns competing with your products on online marketplaces

Damage to your brand caused by retail return sales

Lost value through a non-competitive or non-transparent sales process

A lack of buyers leading to minimal sales realization

Other (please specify)

Question Title

* 14. What charges do you pay for your current liquidation platform? (i.e. auction provider and/or marketplace) as a percentage of sales revenue - Please combine vendor fees AND buyer fees to reflect total charge:

Nothing - It's our own internal system with no costs (other than operational time)

less than 1%

2% - 5%

6% - 10%

11% - 15%

16% - 25%

more than 25%

Question Title

* 15. Please describe your business

Retailer

Manufacturer

Wholesaler

Service Provider

Auction House

Other (please specify)

Question Title

* 16. What industries do you serve

Apparel

Automotive

Electronics

Furniture

Industrial & Machinery

Medical & Pharmaceuticals

Other (please specify)

Question Title

* 17. What regions do you serve

Africa

Asia-Pacific

Europe

Middle East

North America

Latin America

Question Title

* 18. If you would like to receive an analysis of the results please provide the following:

Name

Company

Country

Business email

Managing Liquidations - a Bidpath and Reverse Logistics Association Survey

Question Title

* 1. What types of excess stock do you handle?

Question Title

* 2. Do you own the items that are liquidated or are you selling on behalf of another company?

Question Title

* 3. How do you sell liquidation assets (i.e. returns that DON'T get sent back to store, for repair, recommence or sold through a customer facing channel)? Check all that apply.

Question Title

* 4. If you use multiple channels, what percentage of volume moves through each channel?

Question Title

* 5. How automated is your process for selling liquidation assets?

Question Title

* 6. What value of retail returns/excess stock or other inventory are you aware of that your company generates or handles?

Question Title

* 7. Do you manage a continuous volume of inventory or is it ad-hoc?

Question Title

* 8. Please rank key challenges and aims for your retail returns selling process (1 being the lowest and 10 being the biggest challenge)

Question Title

* 9. Do you need to ensure assets will be sold outside of your domestic region to avoid channel conflict?

Question Title

* 10. Do you want a standalone system to manage reverse logistics services or an integration with your existing systems

Question Title

* 11. Do you want to sell items publicly or privately

Question Title

* 12. In regards to auctions and liquidations, do you want to be able to set terms of sale, decide who can bid and who to stop bidding

Question Title

* 13. Have you experienced the following negative impact from retail returns sales in the last 2 years? (please check all that applies)

Question Title

* 14. What charges do you pay for your current liquidation platform? (i.e. auction provider and/or marketplace) as a percentage of sales revenue - Please combine vendor fees AND buyer fees to reflect total charge:

Question Title

* 15. Please describe your business

Question Title

* 16. What industries do you serve

Question Title

* 17. What regions do you serve

Question Title

* 18. If you would like to receive an analysis of the results please provide the following:

Question Title

* 19. Please add any additional comments

* 8. Please rank key challenges and aims for your retail returns selling process
(1 being the lowest and 10 being the biggest challenge)