Pinnacle Employee Services - Client Satisfaction Survey

Thank you for being a PES client!

Our clients’ satisfaction is extremely important to us. We value your opinion and invite you to complete the following survey so we can make improvements and adjustments to better serve you.

Please note that survey responses are anonymous. You may provide identifying information if you choose to do so but it is not required to complete the survey.

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* 1. Company Name (OPTIONAL):

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* 2. Name of your HR Business Partner (OPTIONAL)

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* 3. How satisfied are you with the following parameters of client service?:

	Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied
Issue Handling Capability	Issue Handling Capability Very Dissatisfied	Issue Handling Capability Dissatisfied	Issue Handling Capability Neutral	Issue Handling Capability Satisfied	Issue Handling Capability Very Satisfied
HR Business Partner Knowledge	HR Business Partner Knowledge Very Dissatisfied	HR Business Partner Knowledge Dissatisfied	HR Business Partner Knowledge Neutral	HR Business Partner Knowledge Satisfied	HR Business Partner Knowledge Very Satisfied
Timeliness for Solution	Timeliness for Solution Very Dissatisfied	Timeliness for Solution Dissatisfied	Timeliness for Solution Neutral	Timeliness for Solution Satisfied	Timeliness for Solution Very Satisfied
Payroll Specialist Knowledge	Payroll Specialist Knowledge Very Dissatisfied	Payroll Specialist Knowledge Dissatisfied	Payroll Specialist Knowledge Neutral	Payroll Specialist Knowledge Satisfied	Payroll Specialist Knowledge Very Satisfied

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* 4. How professional is the PES team in providing you with solutions?

Not at all professional

Not very professional

Neither Professional or Unprofessional

Adequately Professional

Very Professional

Not at all professional

Not very professional

Neither Professional or Unprofessional

Adequately Professional

Very Professional

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* 5. Have you checked out our new website and the client and employee tools now available on the website?

Yes

Comments:

Pinnacle Employee Services - Client Satisfaction Survey

Thank you for being a PES client!

Question Title

* 1. Company Name (OPTIONAL):

Question Title

* 2. Name of your HR Business Partner (OPTIONAL)

Question Title

* 3. How satisfied are you with the following parameters of client service?:

Question Title

* 4. How professional is the PES team in providing you with solutions?

Question Title

* 5. Have you checked out our new website and the client and employee tools now available on the website?

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* 6. How can we better service your business goals?

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* 7. Are there any services that we currently don’t provide that would be of interest to you?

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* 8. What is your favorite part of our service?