Penn Jersey 2022 Service Competition Survey

Customer Feedback for Service Award

Thank you for taking the time to complete our survey about your service experience with Penn-Jersey Pool & Spa Association member.  All surveys that are returned by February 11, 2022 will be entered into a drawing for a $50 Amazon Gift Card.

Please respond to the survey by February 11, 2022. Drawing for the gift card will take place February 16, 2022.
1.What is your full name?
2.What is your email address?  (address will be kept confidential and will only be used to notify you of the raffle results)
3.Name of pool service company:
4.How would you rate your company's performance when serving your swimming pool?
Very Poor
Poor
Satisfactory
Very Good
Outstanding
5.How would you rate the response time to problems that you may have had with your pool?
Very Poor
Poor
Satisfactory
Very Good
Outstanding
6.How would you rate your company's customer service department?
Very Poor
Poor
Satisfactory
Very Good
Outstanding
7.How would you rate your company's employees that service your pool (i.e. friendliness, appearance, communication, etc.)?
Very Poor
Poor
Satisfactory
Very Good
Outstanding
8.How would you describe your company to a friend or neighbor?
Very Poor
Poor
Satisfactory
Very Good
Outstanding
9.How would you rate your swimming pool company’s overall performance in the last year?
Very Poor
Poor
Satisfactory
Very Good
Outstanding
10.Please provide any other comments or experiences about your pool company.