Chamber technology survey #2 Pasadena Chamber of Commerce Technology Usage Survey - February, 2016 Question Title * 1. What topics related to technology are you interested in learning more about? (More than one answer allowed) Communications Website design and maintenance E-commerce - Internet commerce - online sales Choosing appropriate technology for your business Social Media Internet security Database design and usage Information Technology system implementation and maintenance Hardware - what computer technology best suits my business needs? Point of sale systems Automation Cloud computing Mobile technology Other (please specify) Question Title * 2. What would you most like to learn about related to technology? (more than one answer allowed) Internet security - keeping my information and computers secure Internet service reliability Am I getting my money's worth? Is there a less expensive alternative to what I am using now? Point of sale technology Cloud computing Automation - will technology make me or my business obsolete? New technology - what will I need to be using in the future? Speed - am i getting the fastest and most effective internet service? E-commerce - should I be doing business through the internet/ using e-commerce/can I use e-commerce more effectively? Can I reduce costs and/or increase efficiency using technology? Other (please specify) Question Title * 3. What are you most concerned about with your technology use? Finance and banking - can I be more efficient in my financial transactions? Cost - am I getting the best value for my technology investment? Appropriateness - am I using the best technology for my business? Communication - am I using the best technology tools to reach my customers and potential customers? The Future - what changes do I need to be aware of that could impact my business? Telephone use - am I using the most appropriate system to support my business? Security - are my data and my customer information safe? Social media - what should I be doing to enhance my business through social media? Website - is my website the best to support my business? IT service - am I doing the best I can to maintain my information technology systems and software? Data - am I utilizing the best systems/programs to maintain my customer and business information? Cloud computing - should I be storing data and using the cloud? Mobile technology - am I using cellular/tablet devices to best support my business? Other (please specify) Question Title * 4. What type of business are you? Small business - fewer than 25 employees Franchisee - business affiliated with a regional or national chain Sole proprietor Home based business Independent - realtor, etc. Medium sized business - 26 - 50 employees Corporation - more than 51 employees Other (please specify) Done