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Satisfaction Survey

Siskiyou Opportunity Center

COMMUNITY STAKEHOLDER SURVEY
The feedback we receive from persons throughout our community is something we take seriously in our efforts to improve our organization. We value your input and welcome your honesty in completing this community stakeholder survey. If you wish to complete this survey anonymously, do not add your name and return.
1.Number of years you have known about Siskiyou Opportunity Center:
2.Are you employed in an organization that refers persons to our services?
3.Relationship with persons who have participated in our services:

I have, or have had, a family member, friend, acquaintance, or a professional client who has participated in your services.
4.I have had a direct relationship with someone who has participated in your services.
5.Type of service provided/received and location (Supported Employment/work crew/ community endeavors, DOR – Job Development. etc.
6.When contacting us by phone, your call is answered in a prompt and courteous manner.
7.Our employees return phone calls and/or answer email messages in a timely manner.
8.Requests for information about our services are responded to in a timely manner.
9.I have been treated with respect each time I have had contact with your organization/staff.
10.Persons who request services, and meet the requirements for admission to a program, are admitted in a timely manner.
11.Siskiyou Opportunity staff treats all persons participating in services/vendors with respect.
12.Our employees are sensitive to differences in the cultural backgrounds of the persons receiving services.
13.Our employees are caring and responsive to client needs and the needs of your organization.
14.Our organization encourages and is open to feedback about the quality of our services.
15.Our organization is highly respected throughout the community for providing quality services.
16.I would recommend your organization's services to a family member or friend.
17.Accessibility to the program meets my expectations. (Please provide details in the comments section below).
18.How would you rate the environment of the facility where services are provided?
19.Please provide any specific suggestions you may have for improving our organization and our services:
20.Please provide any additional comments you may have related to your experience with our organization:
21.Overall satisfaction with Siskiyou Opportunity Center