Primera MFBank Customer Survey Questions Question Title * 1. How did you hear about Primera MFB? Primera Staff Online/Social Media Friends/Family and Colleagues Question Title * 2. How familiar are you with Primera MFB services? Extremely familiar Very familiar Somewhat familiar Not so familiar Not at all familiar Question Title * 3. Which of our services are you familiar with? Personal Loans Primera Business (Business Loans) Fixed Deposits Question Title * 4. Do our products help you achieve your goals? Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 5. How likely are you to use any of our services again? Very likely Likely Somewhat likely Neither likely nor unlikely Somewhat unlikely Unlikely Very unlikely Question Title * 6. How would you rate the quality of our services? Very high quality High quality Neither high nor low quality Very low quality Low quality Question Title * 7. How likely is it that you would recommend Primera MFB to a friend or colleague? Very likely Likely Neither likely nor unlikely Unlikely Very unlikely Question Title * 8. What can we do better, in your opinion? Question Title * 9. Which new product or services would you like to explore from us? Done