Business Health Checkup

1. Business Health Checkup

Question Title

* 1. Please provide your contact information so that we can provide you a complete Business Health Checkup report.

Name *

Company *

Address *

City/Town *

State/Province *

ZIP/Postal Code *

Country

Email Address *

Phone Number *

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* 2. Personal: How do the individuals in your organization feel?

	Poor Performance	Below Average	Fair	Very Good	Excellent
I have a great work/life balance	I have a great work/life balance Poor Performance	I have a great work/life balance Below Average	I have a great work/life balance Fair	I have a great work/life balance Very Good	I have a great work/life balance Excellent
I do not feel overwhelmed or like I am playing catch-up all of the time	I do not feel overwhelmed or like I am playing catch-up all of the time Poor Performance	I do not feel overwhelmed or like I am playing catch-up all of the time Below Average	I do not feel overwhelmed or like I am playing catch-up all of the time Fair	I do not feel overwhelmed or like I am playing catch-up all of the time Very Good	I do not feel overwhelmed or like I am playing catch-up all of the time Excellent
I have a personal development plan that is used	I have a personal development plan that is used Poor Performance	I have a personal development plan that is used Below Average	I have a personal development plan that is used Fair	I have a personal development plan that is used Very Good	I have a personal development plan that is used Excellent
I understand my role very clearly	I understand my role very clearly Poor Performance	I understand my role very clearly Below Average	I understand my role very clearly Fair	I understand my role very clearly Very Good	I understand my role very clearly Excellent
I get a very strong sense of accomplishment from my work	I get a very strong sense of accomplishment from my work Poor Performance	I get a very strong sense of accomplishment from my work Below Average	I get a very strong sense of accomplishment from my work Fair	I get a very strong sense of accomplishment from my work Very Good	I get a very strong sense of accomplishment from my work Excellent

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* 3. Employee Alignment: Is everyone driving for results and profits?

	Poor Performance	Below Average	Fair	Very Good	Excellent
Our training programs ensure that employees have the knowledge and skills they need to succeed	Our training programs ensure that employees have the knowledge and skills they need to succeed Poor Performance	Our training programs ensure that employees have the knowledge and skills they need to succeed Below Average	Our training programs ensure that employees have the knowledge and skills they need to succeed Fair	Our training programs ensure that employees have the knowledge and skills they need to succeed Very Good	Our training programs ensure that employees have the knowledge and skills they need to succeed Excellent
We do an excellent job of understanding what is required to succeed in every role	We do an excellent job of understanding what is required to succeed in every role Poor Performance	We do an excellent job of understanding what is required to succeed in every role Below Average	We do an excellent job of understanding what is required to succeed in every role Fair	We do an excellent job of understanding what is required to succeed in every role Very Good	We do an excellent job of understanding what is required to succeed in every role Excellent
We do an excellent job of matching employee talent and skills with their role	We do an excellent job of matching employee talent and skills with their role Poor Performance	We do an excellent job of matching employee talent and skills with their role Below Average	We do an excellent job of matching employee talent and skills with their role Fair	We do an excellent job of matching employee talent and skills with their role Very Good	We do an excellent job of matching employee talent and skills with their role Excellent
We do an excellent job of understanding unique individual needs, concerns, and desire	We do an excellent job of understanding unique individual needs, concerns, and desire Poor Performance	We do an excellent job of understanding unique individual needs, concerns, and desire Below Average	We do an excellent job of understanding unique individual needs, concerns, and desire Fair	We do an excellent job of understanding unique individual needs, concerns, and desire Very Good	We do an excellent job of understanding unique individual needs, concerns, and desire Excellent
Employees have multiple routes to advancement to ensure optimal matches in talent and skill	Employees have multiple routes to advancement to ensure optimal matches in talent and skill Poor Performance	Employees have multiple routes to advancement to ensure optimal matches in talent and skill Below Average	Employees have multiple routes to advancement to ensure optimal matches in talent and skill Fair	Employees have multiple routes to advancement to ensure optimal matches in talent and skill Very Good	Employees have multiple routes to advancement to ensure optimal matches in talent and skill Excellent

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* 4. Personnel: How effectively do you lead people?

	Poor Performance	Below Average	Fair	Very Good	Excellent
We have very low employee turnover	We have very low employee turnover Poor Performance	We have very low employee turnover Below Average	We have very low employee turnover Fair	We have very low employee turnover Very Good	We have very low employee turnover Excellent
Every employee has a very clearly defined and accurate job description	Every employee has a very clearly defined and accurate job description Poor Performance	Every employee has a very clearly defined and accurate job description Below Average	Every employee has a very clearly defined and accurate job description Fair	Every employee has a very clearly defined and accurate job description Very Good	Every employee has a very clearly defined and accurate job description Excellent
Performance reviews are given objectively and in a way that adds real value	Performance reviews are given objectively and in a way that adds real value Poor Performance	Performance reviews are given objectively and in a way that adds real value Below Average	Performance reviews are given objectively and in a way that adds real value Fair	Performance reviews are given objectively and in a way that adds real value Very Good	Performance reviews are given objectively and in a way that adds real value Excellent
There is a clear and attainable pat of advancement for all positions	There is a clear and attainable pat of advancement for all positions Poor Performance	There is a clear and attainable pat of advancement for all positions Below Average	There is a clear and attainable pat of advancement for all positions Fair	There is a clear and attainable pat of advancement for all positions Very Good	There is a clear and attainable pat of advancement for all positions Excellent
Our compensation and benefits plans are competitive and fair at all levels	Our compensation and benefits plans are competitive and fair at all levels Poor Performance	Our compensation and benefits plans are competitive and fair at all levels Below Average	Our compensation and benefits plans are competitive and fair at all levels Fair	Our compensation and benefits plans are competitive and fair at all levels Very Good	Our compensation and benefits plans are competitive and fair at all levels Excellent

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* 5. Team Effectiveness: How strong are your teams?

	Poor Performance	Below Average	Fair	Very Good	Excellent
Our teams are extremely effective and deliver consistently high performance	Our teams are extremely effective and deliver consistently high performance Poor Performance	Our teams are extremely effective and deliver consistently high performance Below Average	Our teams are extremely effective and deliver consistently high performance Fair	Our teams are extremely effective and deliver consistently high performance Very Good	Our teams are extremely effective and deliver consistently high performance Excellent
Teams are carefully selected and well balanced in talent, knowledge, and experience	Teams are carefully selected and well balanced in talent, knowledge, and experience Poor Performance	Teams are carefully selected and well balanced in talent, knowledge, and experience Below Average	Teams are carefully selected and well balanced in talent, knowledge, and experience Fair	Teams are carefully selected and well balanced in talent, knowledge, and experience Very Good	Teams are carefully selected and well balanced in talent, knowledge, and experience Excellent
Our teams are given lots of autonomy and latitude to achieve results	Our teams are given lots of autonomy and latitude to achieve results Poor Performance	Our teams are given lots of autonomy and latitude to achieve results Below Average	Our teams are given lots of autonomy and latitude to achieve results Fair	Our teams are given lots of autonomy and latitude to achieve results Very Good	Our teams are given lots of autonomy and latitude to achieve results Excellent
Overall team vision and objectives are very clear and well understood	Overall team vision and objectives are very clear and well understood Poor Performance	Overall team vision and objectives are very clear and well understood Below Average	Overall team vision and objectives are very clear and well understood Fair	Overall team vision and objectives are very clear and well understood Very Good	Overall team vision and objectives are very clear and well understood Excellent
Individual roles and expectations are very clearly defined and communicated	Individual roles and expectations are very clearly defined and communicated Poor Performance	Individual roles and expectations are very clearly defined and communicated Below Average	Individual roles and expectations are very clearly defined and communicated Fair	Individual roles and expectations are very clearly defined and communicated Very Good	Individual roles and expectations are very clearly defined and communicated Excellent

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* 6. Leadership: How trusted and inspiring is your leadership?

	Poor Performance	Below Average	Fair	Very Good	Excellent
Employees trust in our leadership	Employees trust in our leadership Poor Performance	Employees trust in our leadership Below Average	Employees trust in our leadership Fair	Employees trust in our leadership Very Good	Employees trust in our leadership Excellent
Our leadership delegates very effectively	Our leadership delegates very effectively Poor Performance	Our leadership delegates very effectively Below Average	Our leadership delegates very effectively Fair	Our leadership delegates very effectively Very Good	Our leadership delegates very effectively Excellent
The actions and results of our leadership are consistent and very effective	The actions and results of our leadership are consistent and very effective Poor Performance	The actions and results of our leadership are consistent and very effective Below Average	The actions and results of our leadership are consistent and very effective Fair	The actions and results of our leadership are consistent and very effective Very Good	The actions and results of our leadership are consistent and very effective Excellent
Overall, our leadership has guided us successfully to our objectives and goals	Overall, our leadership has guided us successfully to our objectives and goals Poor Performance	Overall, our leadership has guided us successfully to our objectives and goals Below Average	Overall, our leadership has guided us successfully to our objectives and goals Fair	Overall, our leadership has guided us successfully to our objectives and goals Very Good	Overall, our leadership has guided us successfully to our objectives and goals Excellent
Our leadership is agile and capitalizes on new opportunities quickly and effectively	Our leadership is agile and capitalizes on new opportunities quickly and effectively Poor Performance	Our leadership is agile and capitalizes on new opportunities quickly and effectively Below Average	Our leadership is agile and capitalizes on new opportunities quickly and effectively Fair	Our leadership is agile and capitalizes on new opportunities quickly and effectively Very Good	Our leadership is agile and capitalizes on new opportunities quickly and effectively Excellent

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* 7. Strategy and Planning: How comprehensive and secure is your strategy?

	Poor Performance	Below Average	Fair	Very Good	Excellent
Key Performance Indicators are used and measured frequently	Key Performance Indicators are used and measured frequently Poor Performance	Key Performance Indicators are used and measured frequently Below Average	Key Performance Indicators are used and measured frequently Fair	Key Performance Indicators are used and measured frequently Very Good	Key Performance Indicators are used and measured frequently Excellent
Our overall long term vision is very clearly understood and communicated to all employees	Our overall long term vision is very clearly understood and communicated to all employees Poor Performance	Our overall long term vision is very clearly understood and communicated to all employees Below Average	Our overall long term vision is very clearly understood and communicated to all employees Fair	Our overall long term vision is very clearly understood and communicated to all employees Very Good	Our overall long term vision is very clearly understood and communicated to all employees Excellent
The level of planning in this company is superior to excellent	The level of planning in this company is superior to excellent Poor Performance	The level of planning in this company is superior to excellent Below Average	The level of planning in this company is superior to excellent Fair	The level of planning in this company is superior to excellent Very Good	The level of planning in this company is superior to excellent Excellent
We do an excellent job of assessing competitive threats and acting on them	We do an excellent job of assessing competitive threats and acting on them Poor Performance	We do an excellent job of assessing competitive threats and acting on them Below Average	We do an excellent job of assessing competitive threats and acting on them Fair	We do an excellent job of assessing competitive threats and acting on them Very Good	We do an excellent job of assessing competitive threats and acting on them Excellent
Our overall strategy is accurate and sound	Our overall strategy is accurate and sound Poor Performance	Our overall strategy is accurate and sound Below Average	Our overall strategy is accurate and sound Fair	Our overall strategy is accurate and sound Very Good	Our overall strategy is accurate and sound Excellent

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* 8. Customer Service: How loyal are your customers?

	Poor Performance	Below Average	Fair	Very Good	Excellent
Overall, the service we provide is very good	Overall, the service we provide is very good Poor Performance	Overall, the service we provide is very good Below Average	Overall, the service we provide is very good Fair	Overall, the service we provide is very good Very Good	Overall, the service we provide is very good Excellent
We exceed our customer's expectations every time	We exceed our customer's expectations every time Poor Performance	We exceed our customer's expectations every time Below Average	We exceed our customer's expectations every time Fair	We exceed our customer's expectations every time Very Good	We exceed our customer's expectations every time Excellent
Our internal departments cooperate well to ensure consistency service to our customers	Our internal departments cooperate well to ensure consistency service to our customers Poor Performance	Our internal departments cooperate well to ensure consistency service to our customers Below Average	Our internal departments cooperate well to ensure consistency service to our customers Fair	Our internal departments cooperate well to ensure consistency service to our customers Very Good	Our internal departments cooperate well to ensure consistency service to our customers Excellent
Our customers are very loyal	Our customers are very loyal Poor Performance	Our customers are very loyal Below Average	Our customers are very loyal Fair	Our customers are very loyal Very Good	Our customers are very loyal Excellent
Our customers are everyone's first priority	Our customers are everyone's first priority Poor Performance	Our customers are everyone's first priority Below Average	Our customers are everyone's first priority Fair	Our customers are everyone's first priority Very Good	Our customers are everyone's first priority Excellent

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* 9. Sales and Marketing: Does your pitch resonate and do your people sell?

	Poor Performance	Below Average	Fair	Very Good	Excellent
Overall, we do a very good job of selling	Overall, we do a very good job of selling Poor Performance	Overall, we do a very good job of selling Below Average	Overall, we do a very good job of selling Fair	Overall, we do a very good job of selling Very Good	Overall, we do a very good job of selling Excellent
Our sales representatives are excellent and effective	Our sales representatives are excellent and effective Poor Performance	Our sales representatives are excellent and effective Below Average	Our sales representatives are excellent and effective Fair	Our sales representatives are excellent and effective Very Good	Our sales representatives are excellent and effective Excellent
Our sales management is excellent and effective	Our sales management is excellent and effective Poor Performance	Our sales management is excellent and effective Below Average	Our sales management is excellent and effective Fair	Our sales management is excellent and effective Very Good	Our sales management is excellent and effective Excellent
We understand our market very well	We understand our market very well Poor Performance	We understand our market very well Below Average	We understand our market very well Fair	We understand our market very well Very Good	We understand our market very well Excellent
Our marketing message is clear, consistent and effective	Our marketing message is clear, consistent and effective Poor Performance	Our marketing message is clear, consistent and effective Below Average	Our marketing message is clear, consistent and effective Fair	Our marketing message is clear, consistent and effective Very Good	Our marketing message is clear, consistent and effective Excellent

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* 10. Operations: Do you run efficient and quality operations?

	Poor Performance	Below Average	Fair	Very Good	Excellent
Our operations are as effective and efficient as they could be	Our operations are as effective and efficient as they could be Poor Performance	Our operations are as effective and efficient as they could be Below Average	Our operations are as effective and efficient as they could be Fair	Our operations are as effective and efficient as they could be Very Good	Our operations are as effective and efficient as they could be Excellent
Operations management is competent and respected	Operations management is competent and respected Poor Performance	Operations management is competent and respected Below Average	Operations management is competent and respected Fair	Operations management is competent and respected Very Good	Operations management is competent and respected Excellent
Quality is very important and we strive for continual improvement	Quality is very important and we strive for continual improvement Poor Performance	Quality is very important and we strive for continual improvement Below Average	Quality is very important and we strive for continual improvement Fair	Quality is very important and we strive for continual improvement Very Good	Quality is very important and we strive for continual improvement Excellent
We have a superior quality improvement program	We have a superior quality improvement program Poor Performance	We have a superior quality improvement program Below Average	We have a superior quality improvement program Fair	We have a superior quality improvement program Very Good	We have a superior quality improvement program Excellent
Quality and profitability are measured and posted regularly	Quality and profitability are measured and posted regularly Poor Performance	Quality and profitability are measured and posted regularly Below Average	Quality and profitability are measured and posted regularly Fair	Quality and profitability are measured and posted regularly Very Good	Quality and profitability are measured and posted regularly Excellent

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* 11. Cultural: How cohesive and beneficial is your culture?

	Poor Performance	Below Average	Fair	Very Good	Excellent
Organizational values and culture are well defined and clearly communicated	Organizational values and culture are well defined and clearly communicated Poor Performance	Organizational values and culture are well defined and clearly communicated Below Average	Organizational values and culture are well defined and clearly communicated Fair	Organizational values and culture are well defined and clearly communicated Very Good	Organizational values and culture are well defined and clearly communicated Excellent
We create a healthy, supportive and productive environment to work in	We create a healthy, supportive and productive environment to work in Poor Performance	We create a healthy, supportive and productive environment to work in Below Average	We create a healthy, supportive and productive environment to work in Fair	We create a healthy, supportive and productive environment to work in Very Good	We create a healthy, supportive and productive environment to work in Excellent
Most employees consider themselves part of a family	Most employees consider themselves part of a family Poor Performance	Most employees consider themselves part of a family Below Average	Most employees consider themselves part of a family Fair	Most employees consider themselves part of a family Very Good	Most employees consider themselves part of a family Excellent
Our corporate culture supports our organizational success very well	Our corporate culture supports our organizational success very well Poor Performance	Our corporate culture supports our organizational success very well Below Average	Our corporate culture supports our organizational success very well Fair	Our corporate culture supports our organizational success very well Very Good	Our corporate culture supports our organizational success very well Excellent
Our culture is one of our greatest competitive advantages	Our culture is one of our greatest competitive advantages Poor Performance	Our culture is one of our greatest competitive advantages Below Average	Our culture is one of our greatest competitive advantages Fair	Our culture is one of our greatest competitive advantages Very Good	Our culture is one of our greatest competitive advantages Excellent

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* 12. Management: How effectively do you manage things?

	Poor Performance	Below Average	Fair	Very Good	Excellent
Our managers receive high quality and continual management skills development training	Our managers receive high quality and continual management skills development training Poor Performance	Our managers receive high quality and continual management skills development training Below Average	Our managers receive high quality and continual management skills development training Fair	Our managers receive high quality and continual management skills development training Very Good	Our managers receive high quality and continual management skills development training Excellent
There are clear and effective lines of communications between management and employees	There are clear and effective lines of communications between management and employees Poor Performance	There are clear and effective lines of communications between management and employees Below Average	There are clear and effective lines of communications between management and employees Fair	There are clear and effective lines of communications between management and employees Very Good	There are clear and effective lines of communications between management and employees Excellent
Our managers receive effective skills training at a superior level	Our managers receive effective skills training at a superior level Poor Performance	Our managers receive effective skills training at a superior level Below Average	Our managers receive effective skills training at a superior level Fair	Our managers receive effective skills training at a superior level Very Good	Our managers receive effective skills training at a superior level Excellent
In general, employees have great respect for their immediate supervisor	In general, employees have great respect for their immediate supervisor Poor Performance	In general, employees have great respect for their immediate supervisor Below Average	In general, employees have great respect for their immediate supervisor Fair	In general, employees have great respect for their immediate supervisor Very Good	In general, employees have great respect for their immediate supervisor Excellent
Our managers do an excellent job of gaining commitment and motivating staff	Our managers do an excellent job of gaining commitment and motivating staff Poor Performance	Our managers do an excellent job of gaining commitment and motivating staff Below Average	Our managers do an excellent job of gaining commitment and motivating staff Fair	Our managers do an excellent job of gaining commitment and motivating staff Very Good	Our managers do an excellent job of gaining commitment and motivating staff Excellent