Johnson & Hayes Physical Therapists Billing Survey Question Title * 1. Overall, how would you rate your billing/insurance experience with Johnson & Hayes Physical Therapists? Excellent Very good Good Fair Poor Question Title * 2. Were your J&H PT billing statements accurate? Question Title * 3. Were your J&H PT billing statements easy to understand? Question Title * 4. If you needed to contact the J&H PT billing staff, did they answer quickly or return your call in a timely fashion? Question Title * 5. If you needed to contact the J&H PT billing staff, were they polite and courteous? Question Title * 6. Do you have any comments, questions, or concerns that will help us improve our billing process? Question Title * 7. Would it be okay for J&H to contact you regarding your billing experience? If so, please fill out the information below. Name Email Address Phone Number Done