Budget Forecasting for 2025

We are collecting insights into 2025 budgeting trends in the financial services industry. Your input will help us create informative content as we head into the new year.

In exchange for your help with this short survey, we will provide a free three-month subscription to The Bank Slate (a $150 value). Responses are anonymous (we only need your email to set up the free trial).

Question Title

* 1. How will your 2025 budget compare to 2024?

Increase by 10% or more

Increase by 5%-10%

Increase by up to 5%

Stay the same

Decrease by up to 5%

Decrease by 5%-10%

Decrease by 10% or more

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* 2. Where do you expect to allocate more funding in 2025? Select all that apply.

Technology

Personnel

Marketing

Customer Service

Compliance and Risk Management

Infrastructure

Research and Development

Other (please specify)

Question Title

* 3. Where do you anticipate budget cuts in 2025? Select all that apply.

Technology

Personnel

Marketing

Customer Service

Compliance and Risk Management

Infrastructure (branches, office space, etc.)

Research and Development

Other (please specify)

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* 4. How will your technology budget change in 2025?

Increase significantly

Increase slightly

No change

Decrease slightly

Decrease significantly

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* 5. What technologies will see increasing investment? Select all that apply.

AI/LLMs

Machine Learning

Digital Channels

Blockchain

Data & Analytics

Cybersecurity

Mobile apps (including UX and UI design)

Interactive Teller Machines (ITMs)

Automated Account Opening

Other (please specify)

Question Title

* 6. How important are the following technologies for your financial institution?

	Extremely Important	Very Important	Moderately Important	Slightly Important	Unimportant
E-signature	E-signature Extremely Important	E-signature Very Important	E-signature Moderately Important	E-signature Slightly Important	E-signature Unimportant
Remote deposit capture	Remote deposit capture Extremely Important	Remote deposit capture Very Important	Remote deposit capture Moderately Important	Remote deposit capture Slightly Important	Remote deposit capture Unimportant
Integrated loan processing systems	Integrated loan processing systems Extremely Important	Integrated loan processing systems Very Important	Integrated loan processing systems Moderately Important	Integrated loan processing systems Slightly Important	Integrated loan processing systems Unimportant
Online loan applications	Online loan applications Extremely Important	Online loan applications Very Important	Online loan applications Moderately Important	Online loan applications Slightly Important	Online loan applications Unimportant
Instant payments	Instant payments Extremely Important	Instant payments Very Important	Instant payments Moderately Important	Instant payments Slightly Important	Instant payments Unimportant
Automated commercial account opening	Automated commercial account opening Extremely Important	Automated commercial account opening Very Important	Automated commercial account opening Moderately Important	Automated commercial account opening Slightly Important	Automated commercial account opening Unimportant
Fintech partnerships for banking-as-a-service (BaaS)	Fintech partnerships for banking-as-a-service (BaaS) Extremely Important	Fintech partnerships for banking-as-a-service (BaaS) Very Important	Fintech partnerships for banking-as-a-service (BaaS) Moderately Important	Fintech partnerships for banking-as-a-service (BaaS) Slightly Important	Fintech partnerships for banking-as-a-service (BaaS) Unimportant
Artificial Intelligence (AI)	Artificial Intelligence (AI) Extremely Important	Artificial Intelligence (AI) Very Important	Artificial Intelligence (AI) Moderately Important	Artificial Intelligence (AI) Slightly Important	Artificial Intelligence (AI) Unimportant
Interactive teller machines (ITMs)	Interactive teller machines (ITMs) Extremely Important	Interactive teller machines (ITMs) Very Important	Interactive teller machines (ITMs) Moderately Important	Interactive teller machines (ITMs) Slightly Important	Interactive teller machines (ITMs) Unimportant
Open Banking	Open Banking Extremely Important	Open Banking Very Important	Open Banking Moderately Important	Open Banking Slightly Important	Open Banking Unimportant

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* 7. How important is adopting new/emerging technologies to meet customer/member demand?

Extremely Important

Very Important

Moderately Important

Slightly Important

Unimportant

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* 8. What is the expectation for your personnel budget in 2025?

Increase significantly

Increase slightly

Remain the same

Decrease slightly

Decrease significantly

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* 9. How do you foresee the marketing budget changing in 2025?

Increase significantly

Increase slightly

Remain the same

Decrease slightly

Decrease significantly

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* 10. Please provide any additional comments on your budgeting expectations for 2025.

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* 11. What type of financial institution do you work at?

Bank

Credit Union

Other (please specify)

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* 12. How large is your financial institution in terms of assets?

Less than $500M

$500M-$1B

$1B-$5B

$5B-$10B

$10B-$50B

More than $50B

Question Title

* 13. How would you describe your position at the financial institution?

Executive Management

Senior Officer

Director

Other (please specify)

Budget Forecasting for 2025

Question Title

* 1. How will your 2025 budget compare to 2024?

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* 2. Where do you expect to allocate more funding in 2025? Select all that apply.

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* 3. Where do you anticipate budget cuts in 2025? Select all that apply.

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* 4. How will your technology budget change in 2025?

Question Title

* 5. What technologies will see increasing investment? Select all that apply.

Question Title

* 6. How important are the following technologies for your financial institution?

Question Title

* 7. How important is adopting new/emerging technologies to meet customer/member demand?

Question Title

* 8. What is the expectation for your personnel budget in 2025?

Question Title

* 9. How do you foresee the marketing budget changing in 2025?

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* 10. Please provide any additional comments on your budgeting expectations for 2025.

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* 11. What type of financial institution do you work at?

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* 12. How large is your financial institution in terms of assets?

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* 13. How would you describe your position at the financial institution?

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* 14. Please share your email address for the free three-month subscription.