Retail crime

Retail Crime Campaign

Thank you for taking part in our campaign to highlight the impact of retail crime on local stores and their communities. With your experiences, we will call for governments and councils to provide financial assistance for independent stores investing in security measures. All answers will remain anonymous.

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* 1. Please enter your store information. If you have multiple sites, please select one.

*Shop name

*City/Town

*Post Code

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* 2. Are you an NFRN member?

Yes

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* 3. How many people work in your store (including family)

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* 4. What is the approximate size of your store in square feet?

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* 5. How many of the following incidents have you or your staff experienced in the last two years?

Threats and violence

Verbal abuse

Racial abuse

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* 6. On average, how many incidents of shoplifting do you experience per month?

100

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* 7. On average, what is the value of goods stolen per incident?

£0

£50

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* 8. How safe do you feel at night in your shop?

Very safe

Safe

Unsafe

Very unsafe

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* 9. Which of these is true of your shop...

"I lose sales because I have to keep valuable items close, or behind the till"

"I have to pay for extra staff to reduce the risk of crime"

"Crime levels are a barrier to me staying open later"

"I do not stock or have delisted certain lines due to the risk of theft"

"Staff members have resigned or had to take time off work following violent incidents

"I reduce my stock levels in areas like tobacco to reduce potential losses"

"I have changed my opening hours to protect my store against crime"

"Anti-social behaviour nearby prevents vulnerable customers from visiting the shop at night"

"The cost of preventing and recovering from crime harms how much I can investment in my store"

"My CCTV has been requested by the police to help with investigations unrelated to retail crime"

"I have been robbed while at a cash and carry"

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* 10. Are you, or any of your staff members ever alone working in the store?

Yes

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* 11. What security measures do you already have in place?

CCTV cameras

Burglar alarm

External shutters

Digital door key cards

Motion sensor

Glassbreak detection

Bollards

Fog device

Lone worker alarm

Silent alarm

Automatic gantry

Bottle tags

Mirrors

Warning signage

Other (please specify)

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* 12. How would you rate the quality of those measures?

	Very good	Good	Satisfactory	Bad	Very bad	I do not have this
CCTV cameras	CCTV cameras Very good	CCTV cameras Good	CCTV cameras Satisfactory	CCTV cameras Bad	CCTV cameras Very bad	CCTV cameras I do not have this
Burglar alarm	Burglar alarm Very good	Burglar alarm Good	Burglar alarm Satisfactory	Burglar alarm Bad	Burglar alarm Very bad	Burglar alarm I do not have this
External shutters	External shutters Very good	External shutters Good	External shutters Satisfactory	External shutters Bad	External shutters Very bad	External shutters I do not have this
Digital door key cards	Digital door key cards Very good	Digital door key cards Good	Digital door key cards Satisfactory	Digital door key cards Bad	Digital door key cards Very bad	Digital door key cards I do not have this
Motion sensor	Motion sensor Very good	Motion sensor Good	Motion sensor Satisfactory	Motion sensor Bad	Motion sensor Very bad	Motion sensor I do not have this
Glassbreak detection	Glassbreak detection Very good	Glassbreak detection Good	Glassbreak detection Satisfactory	Glassbreak detection Bad	Glassbreak detection Very bad	Glassbreak detection I do not have this
Bollards	Bollards Very good	Bollards Good	Bollards Satisfactory	Bollards Bad	Bollards Very bad	Bollards I do not have this
Fog device	Fog device Very good	Fog device Good	Fog device Satisfactory	Fog device Bad	Fog device Very bad	Fog device I do not have this
Lone working alarm	Lone working alarm Very good	Lone working alarm Good	Lone working alarm Satisfactory	Lone working alarm Bad	Lone working alarm Very bad	Lone working alarm I do not have this
Silent alarm	Silent alarm Very good	Silent alarm Good	Silent alarm Satisfactory	Silent alarm Bad	Silent alarm Very bad	Silent alarm I do not have this
Automatic gantry	Automatic gantry Very good	Automatic gantry Good	Automatic gantry Satisfactory	Automatic gantry Bad	Automatic gantry Very bad	Automatic gantry I do not have this
Bottle tags	Bottle tags Very good	Bottle tags Good	Bottle tags Satisfactory	Bottle tags Bad	Bottle tags Very bad	Bottle tags I do not have this
Mirrors	Mirrors Very good	Mirrors Good	Mirrors Satisfactory	Mirrors Bad	Mirrors Very bad	Mirrors I do not have this
Warning signage	Warning signage Very good	Warning signage Good	Warning signage Satisfactory	Warning signage Bad	Warning signage Very bad	Warning signage I do not have this

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* 13. Approximately how much in £ have you spent in the last five years on security measures?

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* 14. What would your next store security investment be?

CCTV system

Burglar alarm

External shutters

Digital door key cards

Motion sensor

Glassbreak detection

Bollards

Fog device

Lone working alarm

Silent alarm

Automatic gantry

Bottle tags

Mirrors

Warning signage

Other (please specify)

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* 15. How much would you need to spend to buy and install this investment?

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* 16. How much of this investment do you currently have the funds for?

100%