MAS Transportation Questionnaire Missoula Aging Services (MAS) is looking to identify community transportation needs so that we can work towards providing or improving services. We appreciate any information that you can provide. Your information will remain confidential. OK Question Title * 1. What age range are you? 18-39 40-59 60-74 75-89 90-100 Over 100 OK Question Title * 2. Please describe your current state of health: Excellent Fair Poor OK Question Title * 3. What is your household composition? Live alone Live alone with caregiver support Live with roommate(s) Live with partner Live with family OK Question Title * 4. Please check your annual household income range: Under $12,900 $12,901 to $17,400 $17,401 to $21,960 Over $21,960 OK Question Title * 5. What is your current housing situation? Rent Own home with mortgage Own home with no mortgage Live with family or friend (pay no rent) Currently without stable housing OK Question Title * 6. Are you a veteran? Yes No OK Question Title * 7. What is the zip code of your current residence? OK Question Title * 8. What is your race/ethnicity? African American/Black Asian/Asian American Hispanic/Latinx Two or More Races Native American or Alaska Native Native Hawaiian or other Pacific Islander White/Caucasian (non-Hispanic) OK Question Title * 9. What is your most consistent mode of transportation? Drive personal vehicle Mountain Line Bus Mountain Line Paratransit Mountain Line Shuttle Van Rely on friends, relatives, neighbors Paid caregiver Walk or bike Paid service: Uber/Lyft/Taxi Other (please specify) OK Question Title * 10. If you don’t drive a car, why not? Can’t drive due to a medical/physical condition Can’t afford a car Can’t afford gas/insurance/car repairs or upkeep Lost driver’s license No need, everything I need I can access without a car Not applicable Other (please specify) OK Question Title * 11. If you don’t drive, how reliable are the people or organizations that provide rides? Always reliable Usually reliable Sometimes reliable Seldom reliable Never reliable Not applicable OK Question Title * 12. What prevents you from traveling outside your home? Check all that apply No car No one to drive me Don't feel safe No accessible transportation services Not applicable Other (please specify) OK Question Title * 13. What is your confidence level when traveling? (This could be driving, riding with someone else, and/or using public transportation) Completely confident Fairly confident Somewhat confident Slightly confident Not confident at all OK Question Title * 14. What transportation programs are you aware of? Check all that apply Bus Paratransit Shuttle Van Iride Vanpool Uber/Lyft/Taxi Other (please specify) OK Question Title * 15. Have you tried to use Mountain Line services? (Bus, Paratransit, Shuttle Van) Yes No If yes, which one? OK Question Title * 16. Is your home in the service area for Mountain Line? Yes No I don't know OK Question Title * 17. What prevents you from using public transportation? (Bus, Paratransit, Shuttle Van) Check all that apply Times Don't feel safe Health reasons Poor access Not provided where I live/not offered to desired destinations Takes too long Not reliable Do not know how to use it Have my own means of transportation Not applicable Other (please specify) OK Question Title * 18. In an average week, how many vehicle trips do you take? None 1-5 6-10 11-15 16-20 More than 20 OK Question Title * 19. If you had additional transportation options, how many more trips would you take per week? None 1-5 6-10 11-15 16-20 More than 20 OK Question Title * 20. If you had better access to transportation would your quality of life: Improve Stay the same Decrease OK Question Title * 21. What times would you need to use a transportation service the most? 6am to 9am 9am to 12 noon 12 noon to 4pm 4pm to 7pm 7pm to 10pm 10pm-6am OK Question Title * 22. What days of the week would you be most likely to travel using a transportation service? Monday Tuesday Wednesday Thursday Friday Saturday Sunday OK Question Title * 23. Do you need any of the following kinds of assistance when you travel? Check all that apply Assistance getting ready to leave home Assistance getting into and out of a vehicle Escort to accompany you Help loading and unloading packages Wheelchair, lift or ramp Space for a wheelchair Service animal I do not need any assistance Other (please specify) OK Question Title * 24. What type of service would be most helpful? Having someone accompany you while traveling Having someone help you learn how to use Mountain Line services Specific route with vehicle stopping at set locations along the way Pick you up at sidewalk and drop off at sidewalk of destination Pick up at front door and take you to the entryway of destination Go inside to pick you up and take you through the door to inside your destination Not applicable OK Question Title * 25. How much would you be willing/able to pay a transportation service? OK Question Title * 26. What would you use a transportation service for? Check all that apply Getting to medical appointments Grocery shopping Social activities Personal errands Not applicable Other (please specify) OK Question Title * 27. If your transportation needs are met, would you be interested in volunteering to assist others with transportation? Yes No OK Question Title * 28. Would you like to be entered into a drawing for a $25 Visa gift card? Please provide your name and contact information: OK Question Title * 29. If you have any questions, would like to discuss your transportation needs or are interested in volunteering, please provide your name and phone number here and MAS staff will follow-up with you: OK DONE