SCO FI$Cal End-User Support Pulse Survey
1.
Rate your experience with the State Controller's Office FI$Cal response to Service Center tickets.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
SCO FI$Cal staff person was knowledgeable
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Staff person understood my issue
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Staff person was courteous and polite
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
My ticket was handled at an appropriate speed
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
When the ticket was closed my issue was resolved
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
2.
Please rate your
overall experience
with the SCO FI$Cal response to Service Center tickets.
Poor
Unsatisfactory
Average
Satisfactory
Excellent
Poor
Unsatisfactory
Average
Satisfactory
Excellent
3.
Is there anything else that you would like to tell us about your experience with SCO FI$Cal?
Current Progress,
0 of 3 answered