How Did We Do Survey? Question Title * 1. How were you notified of the pipeline improvement project that would take place on your property? (Select all that apply) Phone Call Door hanger Letter Email In person by a company representative Don't know/Can’t remember I was not notified Other - Please specify Question Title * 2. Please rate your overall satisfaction with the information that was provided to you throughout the pipeline improvement project. Completely Satisfied Satisfied Neither Satisfied Nor Dissatisfied Dissatisfied Completely Dissatisfied If Dissatisfied Why? Question Title * 3. Given a choice, how would you prefer to be notified of work that was to be done on or around your property in the future? (Select all that apply) Phone call Door hanger In person by a company representative Letter Email Text Message Don't know Other ( Please specify) Question Title * 4. Please rate your level of satisfaction with the following elements of how Philadelphia Gas Works or its contractors managed the construction site around your property. Completely Satisfied Satisfied Neither Satisfied Nor Dissatisfied Dissatisfied Completely Dissatisfied N/A Overall satisfaction with the pipeline improvement project. Overall satisfaction with the pipeline improvement project. Completely Satisfied Overall satisfaction with the pipeline improvement project. Satisfied Overall satisfaction with the pipeline improvement project. Neither Satisfied Nor Dissatisfied Overall satisfaction with the pipeline improvement project. Dissatisfied Overall satisfaction with the pipeline improvement project. Completely Dissatisfied Overall satisfaction with the pipeline improvement project. N/A Paying close attention to the safety of the site. Paying close attention to the safety of the site. Completely Satisfied Paying close attention to the safety of the site. Satisfied Paying close attention to the safety of the site. Neither Satisfied Nor Dissatisfied Paying close attention to the safety of the site. Dissatisfied Paying close attention to the safety of the site. Completely Dissatisfied Paying close attention to the safety of the site. N/A Attending to the needs of pedestrians. Attending to the needs of pedestrians. Completely Satisfied Attending to the needs of pedestrians. Satisfied Attending to the needs of pedestrians. Neither Satisfied Nor Dissatisfied Attending to the needs of pedestrians. Dissatisfied Attending to the needs of pedestrians. Completely Dissatisfied Attending to the needs of pedestrians. N/A Providing access to my property. Providing access to my property. Completely Satisfied Providing access to my property. Satisfied Providing access to my property. Neither Satisfied Nor Dissatisfied Providing access to my property. Dissatisfied Providing access to my property. Completely Dissatisfied Providing access to my property. N/A Professionalism of the work crew. Professionalism of the work crew. Completely Satisfied Professionalism of the work crew. Satisfied Professionalism of the work crew. Neither Satisfied Nor Dissatisfied Professionalism of the work crew. Dissatisfied Professionalism of the work crew. Completely Dissatisfied Professionalism of the work crew. N/A Helpfulness of the work crew. Helpfulness of the work crew. Completely Satisfied Helpfulness of the work crew. Satisfied Helpfulness of the work crew. Neither Satisfied Nor Dissatisfied Helpfulness of the work crew. Dissatisfied Helpfulness of the work crew. Completely Dissatisfied Helpfulness of the work crew. N/A Question Title * 5. Do you have outstanding or unresolved questions/concerns as a result of the project? Yes No If Yes, please explain Question Title * 6. What could Philadelphia Gas Works have changed or improved that would have enhanced your overall service experience with the pipeline improvement project? Question Title * 7. So that we may effectively utilize your feedback, please provide your postal code. ZIP/Postal Code Question Title * 8. Address (optional) Done
