Reference Services Assessment 100% of survey complete. Question Title * 1. How satisfied are you with the service you received today? Very dissatisfied! Somewhat dissatisfied No strong feelings either way (neutral) Satisfied Very satisfied! Very dissatisfied! Somewhat dissatisfied No strong feelings either way (neutral) Satisfied Very satisfied! Question Title * 2. If you are dissatisfied, what could we have done better? Question Title * 3. As a result of the help you received today, how confident are you that you’ll be able to successfully complete your task? Not at all confident! Somewhat confident No strong feelings either way (neutral) Confident Very confident! Not at all confident! Somewhat confident No strong feelings either way (neutral) Confident Very confident! Question Title * 4. If you don't feel confident in your abilities, then is there anything else we could have done to help you? Question Title * 5. Based on your experience today, would you use this service again? Yes No Question Title * 6. Comments? Use back if needed Done