EXIT PEARLS Program Assessment Question Title * 1. Please provide the following information so we can notify you of your results and mail you your welcome kit- this is the contact information that will be used for all PEARLS Program communications! You need to have 22 of the 25 questions answered correctly for a passing score. Please allow 3-5 business days for grading results to be emailed to you. Name * Agency * Physical Mailing Address * Address line 2 City/Town * State/Province * Zip/Postal Code * Country * Email Address you registered with * Phone OK Question Title * 2. True or False? The dress code on board The Gauguin includes 3 formal nights. True False OK Question Title * 3. The m/s Paul Gauguin accommodates: 330 guests and 217 crew members 450 guests and 75 crew members 217 guests and 332 crew members OK Question Title * 4. Psychographics refers to the marketing metrics that indicate clients: Willingness to spend money on a vacation Preferences and priorities The size of their traveling party OK Question Title * 5. Which of the islands does The Gauguin visit on the 7-night itinerary? Moorea Bora Bora Huahine Tahiti All of the above OK Question Title * 6. In the RFM method of database analysis, F stands for: Favorite--indicating your favorite clients Frequency--indicating how many trips a client books with you Financing--indicating clients that pay on credit OK Question Title * 7. True or False? Onboard gratuities for room stewards, dining and bar staff are included in the cruise price. True False OK Question Title * 8. Onboard the m/s Paul Gauguin, clients may enjoy complimentary Select wine, spirits & beers Some watersports and equipment Use of the fitness center All of the above OK Question Title * 9. The standard currency aboard ship is __________: USD XPF EUR CAD OK Question Title * 10. The common interests to look for in our clients may include all of these except: Clubs Charitable Organizations Gymboree Cuisine and Wine enthusiasts Celebration of a personal milestone or accomplishment OK Question Title * 11. True or False? Internet access is complimentary throughout the ship for all guests. True False OK Question Title * 12. The benefits of a travel product are best expressed to the client as: What they will get after the trip What their travel insurance will cover What’s in it for them in terms of their experience What about the trip they will like best OK Question Title * 13. When you offer additional products or services or a higher level of accommodation to your clients it is: a) An upsell opportunity b) A money-maker for you c) An enhancement to the client's experience d) A gamble e) a, b & c f) b & c OK Question Title * 14. Butler Service on The Gauguin is available in categories: All Category B & above Grand Suites & Owners Suites only OK Question Title * 15. Taha'a is known for its ____________plantations and is often referred to as the _____________. Vanilla, Vanilla Island Coconut, Garden Island Pineapple, Tropical Island Orchidees, Lush Island OK Question Title * 16. For those interested in SCUBA diving, the following statements are true: We have dive masters, all necessary equipment and Zodiacs® on every departure We offer optional dive excursions and optional PADI dive program and certification on select sailings French Polynesia is a “world class” destination for diving All of the above OK Question Title * 17. In Moorea, at what scenic lookout can you view the two landmark bays? Le Sunset lookout Belvedere overlook Mount Calypso Mount Otemanu OK Question Title * 18. What is open seating? (Choose all that apply) a) Speed dating b)Guests can dine whenever they want, with whomever they want and wherever they want during regular dining hours c) A chair with no seat d) A great way to make new friends e) Can dine with Tom Cruise on deck under the stars OK Question Title * 19. Huahine has been nicknamed the ____________ for its lush forests, untamed landscape and quaint villages. Vanilla Island Garden Island Pineapple Island Lush Island All of the above None of the above OK Question Title * 20. Past passengers of Paul Gauguin Cruises are members of the Paul Gauguin Society. Benefits include: A cruise fare discount A shipboard credit Complimentary onboard laundry service Repeat guest cocktail party All of the above OK Question Title * 21. Which of the following are the exclusive land retreats included on most itineraries? Tahiti and our private beach at Moorea Motu Mahana and our private beach at Bora Bora Huahine and Raratonga OK Question Title * 22. Paul Gauguin Cruises’ family program, offered in partnership with Te mana o te moana, a South Pacific marine education and conservation foundation provides hands-on, interactive learning for children and teens ages 6-15 (all family members are welcome to participate) through a combination of naturalist-led island and/or beach excursions, science activities, crafts and other adventures on select departures. What is the cost of this program? a) It depends on the length of the cruise b) It depends on the age of the children c) There is no fee--it's part of Paul Gauguin Cruises’ extraordinary all-inclusive value d) All of these - a, b & c e) None of the above f) a & b OK Question Title * 23. Les Gauguins and Les Gauguines are: Polynesian performers and Hostesses onboard The Gauguin Artwork on board the ship A nickname for the waiters in L’Etoile OK Question Title * 24. True or False? There is 24-hour room service, including selections from L'Etoile restaurant during regular dining hours. True False OK Question Title * 25. Which of the following statements about Tahiti are likely to get you closer to a sale – and your clients closer to their dream vacation? (Check all that apply) It is in the same time zone as Hawaii Two cocktails and a movie past Hawaii It is an 8.5 hour flight from the West Coast of the US It's too cold in The South Pacific It’s worth every moment you spend getting there! OK Question Title * 26. The dining options on board The Gauguin are: La Veranda, L’Etoile, Le Grill and Room Service La Veranda, L’Etoile, and Room Service L’Etoile and Room Service None of the above OK SUBMIT