SEVENOAKS TOWN - USE AND SATISFACTION SURVEY

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* 1. AGE

Under 16

16-25

26-35

36-45

46-55

56-65

Over 65

Prefer not to answer

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* 2. PLEASE COULD YOU PROVIDE YOUR POSTCODE? This will be used for informative purposes only, and will not be publicised.

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* 3. WHAT DO YOU GENERALLY VISIT THE TOWN CENTRE FOR? (PLEASE SELECT THE MAIN REASON ONLY)

Work

Supermarket Shopping

Shopping (other than Supermarkets)

Services e.g. Bank, Hairdressers, Pharmacy

Community Facilities e.g. Kaleidoscope

Leisure e.g. Go to the Gym / Leisure Centre

Pubs or Bars

Restaurants

Knole Park

The Stag Theatre

Markets

Other (please specify)

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* 4. HOW OFTEN DO YOU VISIT THE TOWN CENTRE? (PLEASE SELECT ONE OPTION ONLY)

Daily

More than once a week

Weekly

Fortnightly

More than once a Month

Once a Month or Less

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* 5. WHAT TIME OF DAY DO YOU VISIT THE TOWN CENTRE? (PLEASE SELECT ALL OPTIONS THAT APPLY)

Morning

Lunchtime

Afternoon

Evening

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* 6. ON WHICH DAYS OF THE WEEK DO YOU VISIT THE TOWN CENTRE? (PLEASE TICK ALL THAT APPLY)

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

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* 7. HOW DO YOU NORMALLY TRAVEL INTO THE TOWN CENTRE? (PLEASE TICK ONE OPTION ONLY)

On Foot

Bicycle

Motorbike

Car

Bus

Train

Other (please specify)

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* 8. ON AVERAGE, ON A NORMAL VISIT TO THE TOWN CENTRE HOW MUCH MONEY WOULD YOU SPEND? (PLEASE TICK ONE OPTION ONLY)

Nothing

£0.01-£5.00

£5.01-£10.00

£10.01-£20.00

£20.01-£50.00

More than £50.00

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* 9. ON AVERAGE, HOW LONG DO YOU STAY WHEN VISITING THE TOWN CENTRE? (PLEASE TICK ONE OPTION ONLY)

Less than an hour

1-2 hours

2-4 hours

4-6 hours

6-8 hours

Stay Overnight

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* 10. HOW WOULD YOU SCORE THE TOWN CENTRE AGAINST THE FOLLOWING QUALITIES / FACILITIES?

	Excellent	Good	Moderate	Poor	Very poor	Don't know
Physical Appearance	Physical Appearance Excellent	Physical Appearance Good	Physical Appearance Moderate	Physical Appearance Poor	Physical Appearance Very poor	Physical Appearance Don't know
Cleanliness	Cleanliness Excellent	Cleanliness Good	Cleanliness Moderate	Cleanliness Poor	Cleanliness Very poor	Cleanliness Don't know
Retail Offer	Retail Offer Excellent	Retail Offer Good	Retail Offer Moderate	Retail Offer Poor	Retail Offer Very poor	Retail Offer Don't know
Range of Workspaces	Range of Workspaces Excellent	Range of Workspaces Good	Range of Workspaces Moderate	Range of Workspaces Poor	Range of Workspaces Very poor	Range of Workspaces Don't know
Access to Services e.g. Banks	Access to Services e.g. Banks Excellent	Access to Services e.g. Banks Good	Access to Services e.g. Banks Moderate	Access to Services e.g. Banks Poor	Access to Services e.g. Banks Very poor	Access to Services e.g. Banks Don't know
Cafes and Restaurants	Cafes and Restaurants Excellent	Cafes and Restaurants Good	Cafes and Restaurants Moderate	Cafes and Restaurants Poor	Cafes and Restaurants Very poor	Cafes and Restaurants Don't know
Pubs and Bars	Pubs and Bars Excellent	Pubs and Bars Good	Pubs and Bars Moderate	Pubs and Bars Poor	Pubs and Bars Very poor	Pubs and Bars Don't know
Cultural Offer	Cultural Offer Excellent	Cultural Offer Good	Cultural Offer Moderate	Cultural Offer Poor	Cultural Offer Very poor	Cultural Offer Don't know
Leisure Facilities	Leisure Facilities Excellent	Leisure Facilities Good	Leisure Facilities Moderate	Leisure Facilities Poor	Leisure Facilities Very poor	Leisure Facilities Don't know
Events and Festivals	Events and Festivals Excellent	Events and Festivals Good	Events and Festivals Moderate	Events and Festivals Poor	Events and Festivals Very poor	Events and Festivals Don't know
Markets	Markets Excellent	Markets Good	Markets Moderate	Markets Poor	Markets Very poor	Markets Don't know
Public Toilets	Public Toilets Excellent	Public Toilets Good	Public Toilets Moderate	Public Toilets Poor	Public Toilets Very poor	Public Toilets Don't know
Public Transport	Public Transport Excellent	Public Transport Good	Public Transport Moderate	Public Transport Poor	Public Transport Very poor	Public Transport Don't know
Walking environment	Walking environment Excellent	Walking environment Good	Walking environment Moderate	Walking environment Poor	Walking environment Very poor	Walking environment Don't know
Cycle facilities	Cycle facilities Excellent	Cycle facilities Good	Cycle facilities Moderate	Cycle facilities Poor	Cycle facilities Very poor	Cycle facilities Don't know
Traffic and Congestion	Traffic and Congestion Excellent	Traffic and Congestion Good	Traffic and Congestion Moderate	Traffic and Congestion Poor	Traffic and Congestion Very poor	Traffic and Congestion Don't know
Car parking	Car parking Excellent	Car parking Good	Car parking Moderate	Car parking Poor	Car parking Very poor	Car parking Don't know
Availability of Taxis	Availability of Taxis Excellent	Availability of Taxis Good	Availability of Taxis Moderate	Availability of Taxis Poor	Availability of Taxis Very poor	Availability of Taxis Don't know
Convenience e.g. near to where to you live	Convenience e.g. near to where to you live Excellent	Convenience e.g. near to where to you live Good	Convenience e.g. near to where to you live Moderate	Convenience e.g. near to where to you live Poor	Convenience e.g. near to where to you live Very poor	Convenience e.g. near to where to you live Don't know
Public Spaces	Public Spaces Excellent	Public Spaces Good	Public Spaces Moderate	Public Spaces Poor	Public Spaces Very poor	Public Spaces Don't know
A Green Environment	A Green Environment Excellent	A Green Environment Good	A Green Environment Moderate	A Green Environment Poor	A Green Environment Very poor	A Green Environment Don't know
Safety	Safety Excellent	Safety Good	Safety Moderate	Safety Poor	Safety Very poor	Safety Don't know
Access to Knole Park	Access to Knole Park Excellent	Access to Knole Park Good	Access to Knole Park Moderate	Access to Knole Park Poor	Access to Knole Park Very poor	Access to Knole Park Don't know
Friendliness	Friendliness Excellent	Friendliness Good	Friendliness Moderate	Friendliness Poor	Friendliness Very poor	Friendliness Don't know
Socialising Opportunities	Socialising Opportunities Excellent	Socialising Opportunities Good	Socialising Opportunities Moderate	Socialising Opportunities Poor	Socialising Opportunities Very poor	Socialising Opportunities Don't know

Other (please specify)

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* 11. WHICH OF THE FOLLOWING AREAS / PLACES DO YOU GO TO WHEN YOU VISIT THE TOWN CENTRE? (PLEASE TICK ALL THAT APPLY)

High Street

London Road

The lanes between High Street and London Road

Bligh's Meadow

M & S

Waitrose

Leisure Centre or Kaleidoscope on Buckhurst Lane

Knole Park

Stag Theatre

The Vine

Tubs Hill Parade / Sevenoaks Station

Markets

Other (please specify)

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* 12. WOULD YOU RECOMMEND A VISIT TO THE TOWN CENTRE?

Yes

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* 13. WHAT TWO SUGGESTIONS WOULD YOU MAKE TO IMPROVE THE TOWN CENTRE?

Suggestion 1:

Suggestion 2:

Thank you for taking the time to complete this survey. Your views and opinions are important, appreciated, completely confidential and are protected under the Data Protection Act (1998) as amended and Sevenoaks Town Council's Privacy Notice.