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Granville Street Pedestrian Zone Business Survey

We want to hear from you!

The Granville Street Pedestrian Zone (GPZ) was launched during the FIFA World Cup (June 11 to July 19) and extended until September 7. This allowed businesses and the City of Vancouver to temporarily test pedestrianization of Granville Street this summer. The City and Downtown Van worked together to support businesses throughout the GPZ by introducing tools such as new loading and passenger zones on cross-streets, expanded patio footprints, business grants, and other operational supports.

As a business operating in and around the Pedestrian Zone, your feedback is important to us. We want to better understand how the pedestrian zone affected your business: what worked well, what challenges you experienced, and where improvements could be made.

The information we collect in this survey helps inform future considerations for pedestrianizing Granville St. We appreciate you taking the time to complete this survey. Please submit only one response per business.

Survey will be open until September 27, 2026.
1.Business name:
2.Business address (number and street)
3.Business type:
4.What is your relationship to the business?
5.Where is your business located?
6.Overall, how was your business’ experience of the Pedestrian Zone?
7.How did the Granville Street Pedestrian Zone impact your overall perception of Granville Street?
8.Did you use any of the tools or resources offered by Downtown Van or the City to support businesses in the Pedestrian Zone?
Yes
No
Unsure
Renewed or expanded patio for the Pedestrian Zone only (June 11 to September 7)
Shared market stalls on Granville Street
Downtown Van funds (Activation, Beautification, Patio, Security Camera, Warm-Up Series)
Outdoor Public Seating
Marketing and promotion (interactive map, social media promo, collaborator posts)
Support with navigating permitting or licensing (e.g. FIFA commercial viewing, block party activation)
9.If you answered yes to any of the above, how was your experience with the specific tools/resources?
Very negative
Somewhat negative
Neutral
Somewhat positive
Very positive
N/A
Renewed or expanded patio for the Pedestrian Zone only (June 11 to September 7)
Shared market stalls on Granville Street
Downtown Van funds (Activation, Beautification, Patio, Security Camera, Warm-Up Series)
Outdoor Public Seating
Marketing and promotion (interactive map, social media promo, collaborator posts)
Support with navigating permitting or licensing (e.g. FIFA commercial viewing, block party activation)
The road closure and traffic changes meant businesses had to temporarily change their usual operations, due to loading, deliveries, customer vehicle access and parking being relocated off Granville Street. To help lessen these impacts, the City tested the following measures:

• Maintained vehicle access on laneways and cross-streets (Robson, Smithe, Nelson, Helmcken, and Davie).
• Added new loading zones on cross-streets to support loading and deliveries.
• Added new passenger zones on cross-streets to customer access.
10.How successful were these measures in supporting your business' daily operations during the Pedestrian Zone?
11.Testing a Pedestrian Zone on Granville Street enabled businesses to experience some of the potential benefits and trade-offs of moving vehicles off Granville Street and creating a pedestrianized street.

Help us better understand the importance of the following items to you.
Not important
Low importance
Medium importance
High importance
Critical
More space to support larger patios
Increased space for pedestrians
Space for public seating, interactive and art installations, events and other placemaking opportunities
Vehicle access directly on Granville Street
Access to buses/public transit directly on Granville St.
12.How did the Pedestrian Zone impact your business revenue compared to the same period last summer when Granville Street was open to regular vehicle traffic?
13.Did you notice a difference in your business revenue compared to the same period last summer during the following periods?
Decreased
Somewhat decreased
No change
Somewhat increased
Increased
Unsure
N/A
FIFA World Cup soccer match days
Non-match days during FIFA World Cup
After FIFA World Cup (July 20 – September 7)
14.Overall, how did the Granville Street Pedestrian Zone impact customer foot traffic to your business compared to the same period last summer?
15.Did you notice a difference in customer foot traffic compared to the same period last summer during the following periods?
Decreased
Somewhat decreased
No change
Somewhat increased
Increased
Unsure
N/A
FIFA World Cup soccer match days
Non-match days during FIFA World Cup
After FIFA World Cup (July 20 – September 7)
16.Was there a time of day when you felt the Pedestrian Zone was the most successful?
17.Please rate the following in terms of the impact they had on your business in/near the Pedestrian Zone:
Very Negative
Somewhat Negative
Unsure/Neutral
Somewhat Positive
Very Positive
N/A
Patios
Outdoor public seating
Car-free environment for walking and cycling
Special installations and features (e.g. large light up features, art installations, photo opportunity features, etc.)
Downtown Van Programming-Live music, workshops, cultural programming, sports tournaments etc.
Downtown Van Incentive : Giveaways, discounts and specials
Overall sense of cleanliness and sanitation in the area
18.What are some things you liked about the Granville Street Pedestrian Zone?
19.What are some things you disliked about the Granville Street Pedestrian zone?
20.What could be improved to better support businesses if Granville Street were pedestrianized in the future?
21.Would you like to see future pedestrian zones on Granville Street?
22.If yes, what type(s) of future pedestrian zones on Granville Street would you prefer? (Check all that applies)
Thank you for completing the survey and for testing the Granville Street Pedestrian Zone with us this summer! Your answers will be used to help guide decisions around future pedestrianization efforts on Granville Street.