Customer Support Experience Survey

The "Experience Survey" is your opportunity to give your opinion about how we are doing during our periodic support activities
1.Please identify yourself by specifying you e-mail address
2.Rate the degree to which you are satisfied with the following service areas(Required.)
Very Satisfied
Satisfied
Undecided
Unsatisfied
Very Unsatisfied
Response Time: How satisfied are you with the speed at which our support team responded to your cases?
Communication: How satisfied are you with the clarity and effectiveness of communication during your interactions with our support team?
Knowledge and Expertise: How satisfied are you with the knowledge and expertise of our support representatives?
Resolution: How satisfied are you with the resolution of your cases?
Resolution Time: How satisfied are you with the speed of resolving your cases?
3.Rate, based on a 7-star rating scale, your overall experience of the Linked support services(Required.)
4.Are there specific areas where you believe our support team can improve?
5.Are there some things we are doing great at Linked or is there someone you would like to give a special mention?
6.Is there something else you think we should have asked you in this survey?
7.Please share any additional comments or feedback you have about your experience with our support services.
8.Are you comfortable if one of our support representatives would contact you to discuss your feedback?
(Required.)
Current Progress,
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