Oculus Support

Overall Satisfaction

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* 1. How satisfied were you with the resolution of the issue you requested support for?

Very satisfied

Somewhat satisfied

Not satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 2. How satisfied were you with the customer service you received from the agent(s) that helped you?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 3. How easy was it for you to find support?

Very easy

Somewhat easy

Not easy nor difficult

Somewhat difficult

Very difficult

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* 4. Before contacting Oculus Support, where did you look for help?

Oculus Support Center

Oculus Forums

Reddit/Twitter/Facebook/etc.

Web Search

Product Guide

Official Oculus Tutorial Videos

In-VR tips

None

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* 5. How likely are you to recommend Oculus products?

Very likely

Somewhat likely

Neither likely or unlikely

Somewhat unlikely

Very unlikely

Question Title

* 1. How satisfied were you with the resolution of the issue you requested support for?

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* 2. How satisfied were you with the customer service you received from the agent(s) that helped you?

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* 3. How easy was it for you to find support?

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* 4. Before contacting Oculus Support, where did you look for help?

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* 5. How likely are you to recommend Oculus products?

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* 6. Do you have any feedback you’d like to share with us?