CCSU Ombudsman Office Survey
All survey responses are anonymous and will help improve service quality.
1.
How would you rate the courtesy of the Ombudsman?
Excellent
Very Good
Good
Fair
Poor
Don't Know / Not Applicable
2.
How would you rate the timeliness to meet or receive a response from the Ombudsman?
Excellent
Very Good
Good
Fair
Poor
Don't Know / Not Applicable
3.
How would you rate the Ombudsman in keeping his promises regarding what he agreed to do after speaking with you?
Excellent
Very Good
Good
Fair
Poor
Don't Know / Not Applicable
4.
How would you rate the quality of the Ombudsman providing accurate information and his knowledge regarding pertinent institutional policies and procedures?
Excellent
Very Good
Good
Fair
Poor
Don't Know / Not Applicable
5.
How would you rate the Ombudsman's ability to help you identify and evaluate options to address your concerns?
Excellent
Very Good
Good
Fair
Poor
Don't Know / Not Applicable
6.
How would you rate the Ombudsman's ability to maintain the confidentiality of your issue?
Excellent
Very Good
Good
Fair
Poor
Don't Know / Not Applicable
7.
How would you rate your overall experience with the Ombudsman Office?
Excellent
Very Good
Good
Fair
Poor
Don't Know / Not Applicable
8.
Please select your constituent group
Undergraduate Student
Graduate Student
Staff Member
Faculty Member
Other (please specify)
9.
I identify my gender as
10.
My ethnic background is