EXIT SURVEY Customer Service Survey Thank you for taking time out of your day to complete our survey! Question Title * 1. What County do you live in? Oakland Livingston Other (please specify) Question Title * 2. Was it easy to contact OLHSA? Yes No Question Title * 3. What services did you receive from OLHSA? Question Title * 4. Did OLHSA meet your needs? Yes or No Reason Needs met? Yes No Needs met? Yes or No menu Did not qualify Program not available Wait list Missing documents Referral to another agency or program All needs met Needs met? Reason menu Question Title * 5. What services did you need that OLHSA did not have? Question Title * 6. Which of the following words would describe your experience at OLHSA? Satisfied Unsatisfied Other Question Title * 7. Did you find the staff to be? (check all that apply) Knowledgeable Helpful Professional Uninformed Unhelpful Unprofessional Question Title * 8. Were you told about "other" OLHSA services? Yes No Question Title * 9. Any additional comments or concerns? Question Title * 10. If you would like to be contacted by our Customer Service Team please leave your contact information below. Done