Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. OFNTSC Client Satisfaction Survey Question Title * 1. Are you a member of an unaffiliated First Nation, large First Nation, or Tribal Council? (select one) Unaffiliated First Nation Large First Nation Tribal council OK Question Title * 2. Of the services OFNTSC offers Nations and communities, select the one that is of top priority to your community: Communications Emergency planning Engineering Environment Fire and safety Fuel systems management Housing Infrastructure Operations and maintenance Water and wastewater Waste Management Other (please specify) OK Question Title * 3. Are there any service areas NOT offered by OFNTSC that would benefit your Nation/community? Please describe: OK Question Title * 4. Of the services OFNTSC offers, select those that you/your Nation have accessed (select all that apply): Communications Emergency Planning Engineering Environment Fire and safety Fuel systems management Housing Infrastructure Operations Water and Wastewater Waste Management OK Question Title * 5. How familiar are you with the types of services and activities OFNTSC provides in each of our service areas? Not at all familiar Somewhat familiar Familiar Very familiar Communications Communications Not at all familiar Communications Somewhat familiar Communications Familiar Communications Very familiar Emergency Planning Emergency Planning Not at all familiar Emergency Planning Somewhat familiar Emergency Planning Familiar Emergency Planning Very familiar Engineering Engineering Not at all familiar Engineering Somewhat familiar Engineering Familiar Engineering Very familiar Environment Environment Not at all familiar Environment Somewhat familiar Environment Familiar Environment Very familiar Fire and Safety Fire and Safety Not at all familiar Fire and Safety Somewhat familiar Fire and Safety Familiar Fire and Safety Very familiar Fuel Systems management Fuel Systems management Not at all familiar Fuel Systems management Somewhat familiar Fuel Systems management Familiar Fuel Systems management Very familiar Housing Housing Not at all familiar Housing Somewhat familiar Housing Familiar Housing Very familiar Infrastructure Infrastructure Not at all familiar Infrastructure Somewhat familiar Infrastructure Familiar Infrastructure Very familiar Operations and Maintenance Operations and Maintenance Not at all familiar Operations and Maintenance Somewhat familiar Operations and Maintenance Familiar Operations and Maintenance Very familiar Water and Wastewater Water and Wastewater Not at all familiar Water and Wastewater Somewhat familiar Water and Wastewater Familiar Water and Wastewater Very familiar Waste Management Waste Management Not at all familiar Waste Management Somewhat familiar Waste Management Familiar Waste Management Very familiar OK Question Title * 6. If you are an unaffiliated First Nation and have contacted OFNTSC directly for service, please indicate your satisfaction with: Unsatisfied Somewhat satisfied Satisfied Very satisfied Communication with OFNTSC staff Communication with OFNTSC staff Unsatisfied Communication with OFNTSC staff Somewhat satisfied Communication with OFNTSC staff Satisfied Communication with OFNTSC staff Very satisfied Ease of service delivery Ease of service delivery Unsatisfied Ease of service delivery Somewhat satisfied Ease of service delivery Satisfied Ease of service delivery Very satisfied OK Question Title * 7. If you have contacted OFNTSC through your tribal council for services, please indicated your satisfaction with: Unsatisfied Somewhat satisfied Satisfied Very satisfied Communication with OFNTSC staff Communication with OFNTSC staff Unsatisfied Communication with OFNTSC staff Somewhat satisfied Communication with OFNTSC staff Satisfied Communication with OFNTSC staff Very satisfied Ease of service delivery Ease of service delivery Unsatisfied Ease of service delivery Somewhat satisfied Ease of service delivery Satisfied Ease of service delivery Very satisfied OK Question Title * 8. Has your community / Nation benefited from an OFNTSC service? yes, please describe (open response) no, please describe (open response) OK Question Title * 9. If you have NOT accessed services from OFNTSC, please indicate why (check all that apply) Could not contact by phone Could not contact by email OFNTSC does not offer relevant service Did not know about OFNTSC services Did not know about OFNTSC Could not / did not qualify Other (please specify) OK Question Title * 10. If you have accessed services through OFNTSC, please indicate your satisfaction with the level of support your Nation/community received (check one) Not satisfied with level of support Somewhat satisfied with level of support Very satisfied with level of support OK Question Title * 11. To enter the OFNIT Survey Contest, please leave your name in the comment box below. If not applicable please write (N/A) OK DONE
