Hello! Please take a few minutes to complete the Orangeville Food Bank (OFB) 2018 Satisfaction Survey. You do not need to provide your name. If you are completing this survey online, please complete it in one session, as you will not be able to return to it later. Kindly complete the survey by MARCH 31, 2018. Thank you very much! Your feedback is very helpful. 
Note: The information gathered from this survey will be reported and used on a group level only, to measure how we are doing and for planning purposes. Individuals will not be identified. In accordance with the OFB’s Privacy and Confidentiality Policy, “The OFB shall take all reasonable steps to protect the privacy of the personal information collected and retained on our clients, donors, volunteers and others with whom the OFB interacts. Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or required by law." 

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* 1. Please choose one of the following that best describes your connection with the Orangeville Food Bank. You are:

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* 2. You are aware that the Orangeville Food Bank...(please choose all that apply)

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* 3. If the Food Bank was open all of these time periods, which ones would you access the most to either get food or drop off donations? (please choose your two most preferred times)

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* 4. What is the OFB doing that we should KEEP? (things that we are doing well)

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* 5. What is the OFB doing that we should STOP? (things that we are not doing well)

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* 6. What is the OFB doing that we should START? (new things that we could be doing to improve)

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* 7. Overall, how satisfied are you with the Orangeville Food Bank?

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* 8. Do you have any other comments about the Orangeville Food Bank?

Please continue to the next section and respond to the few questions asked if you are a current Orangeville Food Bank user (client).

If you are not an OFB client, please proceed to the end and choose "Done" (online survey) or hand the survey in to the Food Bank (paper survey). Thank you!