Rainbow Water Customer Service Survey
*
1.
Please rate the quality of water delivered by Rainbow Water? (Based on taste, color, and smell.)
(Required.)
Highly Dissatisfied
1 star
Dissatisfied
2 stars
Neither Satisfied nor Dissatisfied
3 stars
Satisfied
4 stars
Highly Satisfied
5 stars
*
2.
How would you rate the courtesy and professionalism of Rainbow Water employees?
(Required.)
Highly Dissatisfied
1 star
Dissatisfied
2 stars
Neither Satisfied or Dissatisfied
3 stars
Satisfied
4 stars
Highly Satisfied
5 stars
*
3.
How satisfied were you with the level of knowledge of the Rainbow Water employee who assisted you?
(Required.)
Highly dissatisfied
1 star
Dissatisfied
2 stars
Neither Satisfied or Dissatisfied
3 stars
Satisfied
4 stars
Highly Satisfied
5 stars
*
4.
Do you feel Rainbow Water cares about your concerns?
(Required.)
Yes
No
*
5.
Rate the speed of service and responsiveness of doing business with Rainbow Water.
(Required.)
Highly Dissatisfied
1 star
Dissatisfied
2 stars
Neither Satisfied or Dissatisfied
3 stars
Satisfied
4 stars
Highly Satisfied
5 stars
*
6.
How do you prefer to receive communication from Rainbow Water? (Please check all that apply)
(Required.)
Billing Insert or Message
Direct Mail or Postcard
Newsletter
Newspaper
Phone Call
Social Media
Text Message
Website