Customer Survey By telling us how we're doing you're helping us improve the customer experience. Thank you. Question Title * 1. When was your last interaction with the Department of Buildings? Date: Date OK Question Title * 2. Please rate the professionalism and courtesy of the Department of Buildings staff who helped you. Excellent Good Average Fair Poor Excellent Good Average Fair Poor OK Question Title * 3. Please rate the overall customer service you received. Excellent Good Average Fair Poor Excellent Good Average Fair Poor OK Question Title * 4. How satisfied were you overall with your interaction with the Department of Buildings. Very satisfied Satisfied Somewhat satisfied Neutral Somewhat unsatisfied Unsatisfied Very unsatisfied Very satisfied Satisfied Somewhat satisfied Neutral Somewhat unsatisfied Unsatisfied Very unsatisfied OK Question Title * 5. Please provide any comments or suggestions you have about your experience with the Department of Buildings. OK Question Title * 6. Have you used DOB NOW to search or submit a transaction to the Department of Buildings? Yes No OK NEXT