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* 1. Customer Information

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* 2. Over the past 3 months, have you followed a personal budget, spending plan or financial plan?

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* 3. Do you currently have any of the following types of accounts at a bank or credit union? Check all that apply.

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* 4. Are you saving for a specific financial goal?

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* 5. If yes, what is that financial goal?

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* 6. Do you currently have an automatic deposit or electronic transfer set up to put money away for a future use such as saving for retirement or education?

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* 7. OPTIONAL: Below is a list of places where people sometimes put money that they set aside as savings. Please indicate whether or not you have set aside money for savings in these places during the past 6 months by answering “yes” or “no” for each one.

  Yes No
Someplace at home
Savings account
Checking
A Certificate of Deposit, sometimes called a CD, for a set period of time at a bank or credit union
United States savings bond
Individual Development Account, sometimes called an IDA, where the money deposited for homeownership or education is matched with additional funds
Retirement Account [IRA, 401(k), or403(b)]

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* 8. Have you set aside funds that would cover your expenses for 3 months if you or someone in your family lost a job, got sick, or had another emergency?

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* 9. Below is a list of ways in which people sometimes pay for their expenses. Please indicate whether or not you regularly use these methods to pay for your expenses by answering “yes” or “no” for each one.

  Yes No
Cash
Prepaid debit card (not to obtain cash)
Credit card
Personal check
Money order
Electronic, online, or automatic transfer of funds

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* 10. OPTIONAL: If you rent your home, which payment method do you use most often to pay your rent?

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* 11. OPTIONAL: If you own your home, which payment method do you use most often to pay your mortgage?

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* 12. Below is a list of ways in which people sometimes obtain cash that they want or need. Please indicate whether or not you have used the following activities during the past 6 months by putting a check next to the way you obtained cash. Check all that apply.

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* 13. Below is a list of ways in which people sometimes pay for things they purchase. Please indicate whether or not you have used each of the following methods during the past 6 months by answering “yes” or “no” for each one.

  Yes No
Rented something from a rent-to-own store
Purchased a money order
Used a layaway plan at a retail store

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* 14. What does the term “financial security” mean to you?

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* 15. Using this definition (to the previous question), how secure do you feel your financial situation is right now?

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* 16. Age

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* 17. Gender

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* 18. Race

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* 19. Ethnicity

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* 20. Credit Score

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* 21. Types of Debt

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* 22. Other types of debt: please indicate source and amount

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* 23. Total Debt: sum "types of debt" and all "other debt"

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* 24. Total Savings

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* 25. Are you participating as part of an eviction prevention program?

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* 26. Notes:

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* 27. Which financial capability services have you participated in? Check all that apply

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