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REM Client Satisfaction Survey
1.
What category of project did you recently work on with REM?
Residential
Multi-Family Residential
Commercial
Industrial
Institutional
2.
Please provide some basic information regarding the project scope:
3.
How long have you been a client of Rempel Engineering?
Less than six months
Six months to a year
1 - 2 years
3 or more years
4.
How would you rate the quality of services provided?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
5.
Which of the following words would you use to describe our products and services? Select all that apply.
Reliable
Timely
High quality
Useful
Unique
Responsive
Good value for money
Overpriced
Impractical
Inadequate
Poor quality
Behind schedule
Unreliable
6.
How responsive have we been to your questions or concerns about your project?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
7.
How closely did Rempel Engineering follow your project timeline?
Extremely closely
Very closely
Somewhat closely
Not so closely
Not at all closely
8.
How likely is it that you will utilize our services in the future?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
9.
Overall, how satisfied or dissatisfied are you with Rempel Engineering?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
10.
Do you have any other comments, questions, or concerns?