Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. 2024 CONNECTING DIRECTORS DEATHCARE SURVEY ABOUT YOU Question Title * 1. What is your PRIMARY role in the deathcare profession? (If more than one, please mark only your primary role) Funeral home owner Funeral home manager Funeral director Embalmer Funeral services assistant Crematory operator Cemetery operator Preneed counselor/sales Student Educator or lecturer Product supplier/distributor (caskets, software, urns, etc.) Service provider (legal, marketing, grief counseling, etc.) Retired Other (please specify) OK Question Title * 2. What is your gender? Male Female Nonbinary Do not wish to disclose OK Question Title * 3. What is your age? 27 or younger 28 – 43 44 – 59 60 – 69 70 or older OK Question Title * 4. Where are the majority of your facilities, or your main/home office, located? State/Province -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming OK Question Title * 5. What is your AVERAGE annual number of calls in each location? 50 2000 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 6. What is your cremation rate? 0% 100% Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 7. How would you best categorize the majority of the services you provide? Traditional Contemporary Flexible based on family requests Other (please specify) OK Question Title * 8. What were your top professional challenges in 2023? Please select no more than five. Recruiting or retaining talent Personnel management/difficult coworkers/generational differences Time management Revenue generation Marketing/attracting at-need calls Marketing/attracting pre-need calls Communicating value to families Educating families and the public at large Collections/getting paid on time Difficult/dysfunctional families Rising cremation rates Competition Community involvement Selling/displaying/managing product inventory Compassion fatigue or general mental health Succession management, selling, or acquisition decisions Potential for regulatory issues (FTC phone sweeps, etc.) Bad/negative press Other (please specify) OK Question Title * 9. Which SINGLE activity do you wish you could spend LESS TIME DOING? Data entry/re-entry Filing/processing paperwork Problem employees/coworkers Marketing efforts Social media Cleaning/maintenance Understanding/learning/fixing technology Answering phone calls/emails Dealing with partners (doctors, government officials, cemeteries/FHs, etc.) Dealing with vendors/suppliers Nothing! I love everything about my job! Other (please specify) OK NEXT