2024 Member Engagement Summit Pre-Event Survey

Determining member interest or satisfaction in Broadband services

Roundtable discussion with other cooperatives of similar size

Cooperative Insights presentation on survey methodology and best practices

Unique ways to utilize an online focus group

Using web tools to track member experience

Engaging members with new technologies

How TOU and multiple rate plans affect members and cooperatives

How to achieve high satisfaction across all age groups

Ideas and information for implementing a rate change

How cooperatives with high satisfaction scores are utilizing their survey results

Connecting with new members: Best practices

Tactical ideas for raising satisfaction

Engaging members in the grid of the future (demand response programs)

Other (please specify)

Very likely

Somewhat likely

Not likely. If possible, please indicate why.

Thank you for the thoughtful feedback! We hope to see you at the Summit.