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* 1. What is the employment arrangement you have with your support staff?

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* 2. How do you rate the reliability of your staff - the amount you can count on them to turn up on time, every time.

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* 3. How do you rate the availability of your staff - staff are available to work regular shifts and can cover each other when someone is away

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* 4. How long on average have your staff stayed working for you

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* 5. How do you rate the relationship between your support workers and the person being supported?

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* 6. How do you rate the relationship between your support workers and others in the same household?

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* 7. How do you rate the level of skill your support workers have?

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* 8. How do you rate the level of team work between your supports?

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* 9. What legal structure have you set up?

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* 10. How would you rate the amount of administrative workload on you when it comes to managing your staff?

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* 11. What is the most difficult challenge for you when it comes to managing support staff?

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* 12. Rate the level of stress your family is under which is related to the quality and reliability of supports

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