CRMLS Compliance Quiz Survey

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* 1. You're about to post photos for your new listing, but you know CRMLS bans certain things from appearing in those photos. Which of the following is NOT allowed?

a. Property address

b. Agent’s sign

c. Backyard photos

d. All of the above

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* 2. You have a new listing, and the seller tells you that they have some photos that they would like you to use in the MLS. What is the best practice in this situation?

a. Accept the photos and use them in the listing because that is what the seller has asked you to do

b. Ask the seller if they took the photos themselves or got them from a third party, and then proceed to get written authorization to use the photos from either the seller or third party accordingly

c. Reject the photos because your photographer did not take them

d. Accept the photos but alter them to make them look different before you use them in the listing

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* 3. You might remember that CRMLS has rules about "branding," or the way you market yourself or your brokerage when promoting a listing. Which of the following does CRMLS consider branding?

a. A photo showing an entrance marquee with the name of the community

b. Agent contact information at the end of a virtual tour

c. Agent’s yard sign in the photo

d. Both (b) and (c)

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* 4. True or False: You must have a set of written instructions signed by your seller before you enter a listing in CRMLS's Coming Soon status.

a. True

b. False

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* 5. You have scheduled a showing but will be unable to attend due to a conflict. Which of the following is a permissible option in this situation?

a. Give your client your electronic key and tell them they can go look at the property on their own

b. Demand that the listing agent go to the property and conduct the showing

c. Go to the property and open the door for the client, tell them they can go in and look at the property and then go off to your other appointment.

d. None of the above

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* 6. You're entering a listing and you want the world to know! Which of these would get you in trouble with CRMLS if you put it in the Public Remarks or Property Description field?

a. The number of bedrooms at the property

b. A mention of a swimming pool on the property

c. The date and time of an upcoming open house

d. None of the above

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* 7. True or False: As long as you pay your fine, you don’t have to correct the violation.

a. True

b. False

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* 8. Which of the following should NOT be part of the Public Remarks section of your listing?

a. The seller's work hours

b. The listing agent's contact information

c. Gate/access codes

d. All of the above

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* 9. In which of the following situations do you need permission from the Listing Broker to advertise that broker’s listing:

a. You want to record a video of the listing from the sidewalk and post it on Instagram

b. You want to make a Craigslist post for the listing and invite buyers to contact you for a showing

c. You want to create an email about the listing and send it to your mailing list

d. All of the above

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* 10. You're halfway through the quiz! If your seller asks you to exclude their property listing from the MLS, you may still want to find other ways to promote it in public. Which of the following marketing methods can you use without triggering the rule that requires you to enter the listing in the MLS for cooperation?

a. Flyers

b. Email blasts

c. Facebook posts

d. None of the above

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* 11. My broker told me that I received a citation and fine because I didn’t correct a violation after CRMLS sent me a warning to do so. I didn’t see any emails asking me to correct a violation. How can I make sure that CRMLS' communications are reaching me in the future?

a. Confirm with your Association that your email address on file is correct

b. Check your spam folders for emails from CRMLS

c. Nothing — just let your broker tell you if they are aware of any emails that may have been sent to you

d. Both a and b

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* 12. True or False: If I report a rules violation I see in a listing, my identity will be kept confidential.

a. True

b. False

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* 13. True or False: The 'Active Under Contract' and 'Pending' statuses are the same.

a. True

b. False

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* 14. My listing agreement has a listing period of February 1 through November 1. The seller signed the listing agreement on February 5. For purposes of CRMLS Rules, which date is the effective date for the listing agreement?

a. February 1 because that is the start date of the listing period.

b. February 5 because the effective date of a listing agreement is either the date of the last required signature, or the beginning date of the listing period as specified in the listing agreement, whichever is later.

c. Neither February 1 nor February 5. You would use the date that you entered the listing into the MLS.

d. It doesn’t matter, you can use either February 1 or February 5.

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* 15. I found a listing in the MLS that I think might be in violation of the Rules. How do I report a violation?

a. Click "Report a Potential Violation" within the listing.

b. Send an email to the Compliance department email address with a full description and any evidence of the potential violation.

c. Contact Compliance via the live chat and report the potential violation.

d. Any of the above

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* 16. True or False: My seller sent me some photos of their property and instructed me to use them in the MLS. I notice that the photos have a CRMLS watermark near the bottom. I'm allowed to upload those photos in the MLS.

a. True

b. False

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* 17. I have a new listing that is a manufactured home. The land where the home is located is not part of the sale, and the owner pays a land lease amount of $500.00 per month. Which Property Type would I choose to list this property for sale?

a. Commercial

b. Residential

c. Manufactured in Park

d. Land

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* 18. True or False: If my client wants me to try to either sell OR lease their residential property, I can enter the listing in both the Residential and Residential Lease Property Types at the same time.

a. True

b. False

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* 19. My Coming Soon listing has reached the 21-day maximum and my seller needs more time to make improvements to the property. The listing is not ready to be made Active. What is my best option?

a. Tell your seller you do not have any choice; you must make the listing Active. You have already used the maximum 21 days under the Coming Soon status.

b. Cancel the listing. When the seller is ready to make the property Active, enter a completely new listing using a new listing agreement.

c. Use Hold status. First obtain the seller’s written authorization to place the listing in Hold, and then continue in Hold status until the seller is ready to go to Active again.

d. Place the listing in Withdrawn status.

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* 20. True or False: My client owns a parcel of land that has a fifth wheel trailer on it. I can list this property in the MLS under the Residential Property Type.

a. True

b. False

Want to know more about CRMLS Compliance, visit our website at crmls.org/compliance.

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