Customer Satisfaction Survey - Westec Plastics

Westec Plastics Corporation is an ISO 13485:2016 registered company. As part of our continuous improvement program, we have created the following survey in order to improve our ability to serve the needs of our customers. We are requesting your help to take part in a survey that will allow Westec to not only open the communication lines between ourselves and our customers but allow us to better meet or exceed your needs and requirements. 

We value you as a customer and know that true customer satisfaction cannot be achieved without your feedback and suggestions. Please take a moment to complete the survey so we can make the changes necessary to improve our overall customer service. 
1.Overall, how satisfied are you with Westec Plastics?
Rating Scale: (1) Not Satisfied | (5) Satisfied | (10) Very Satisfied
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2.ENGINEERING & DESIGN FOR MANUFACTURING ASSISTANCE: How would you rate the Value-Added services Westec provides?
Rating Scale: (1) Not Satisfied | (5) Satisfied | (10) Very Satisfied
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3.CUSTOMER SERVICE RESPONSIVENESS & SUPPORT: How would you rate the Value-Added services Westec provides? 
Rating Scale: (1) Not Satisfied | (5) Satisfied | (10) Very Satisfied
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4.SECONDARY OPERATIONS (Pad Printing, Ultra Sonic Welding, Assembly, Heat Staking, etc.): How would you rate the Value-Added services Westec provides? 
Rating Scale: (1) Not Satisfied | (5) Satisfied | (10) Very Satisfied
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5.PRODUCT LEAD TIME: How would you rate the Value-Added services Westec provides? 
Rating Scale: (1) Not Satisfied | (5) Satisfied | (10) Very Satisfied
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6.How would you rate the quality of your product manufactured by Westec? 
Rating Scale: (1) Not Satisfied | (5) Satisfied | (10) Very Satisfied
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7.Is it likely you would recommend Westec Plastics to a friend/colleague?
Rating Scale: (1) Not Likely | (5) Likely | (10) Very Likely
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8.Do you have any other comments, questions, or concerns?
9.If you would like us to contact you regarding these results, please leave your name, phone number, and best email address.