Marion Customer Satisfaction Survey Thank you for participating in this survey! Your feedback will help us better serve customers like you. Question Title * 1. How likely is it that you would recommend Marion to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 2. What could we have done differently to improve your experience? Question Title * 3. How would you rate the quality of the product you received? Question Title * 4. How pleased were you with our customer service? Question Title * 5. Why do you buy from Marion? Rank the qualities that you feel are most valuable (1 being most important, 10 being least important). 1QualityMove up QualityMove down Quality2PriceMove up PriceMove down Price3LeadtimeMove up LeadtimeMove down Leadtime4BrandMove up BrandMove down Brand5Service/Warranty Dept.Move up Service/Warranty Dept.Move down Service/Warranty Dept.6Flexibility of operationsMove up Flexibility of operationsMove down Flexibility of operations7Product line offeringMove up Product line offeringMove down Product line offering8DesignMove up DesignMove down Design9Sales Rep relationshipMove up Sales Rep relationshipMove down Sales Rep relationship10On-time reputationMove up On-time reputationMove down On-time reputation Next
