Geib Industries Customer Satisfaction Survey

1. SURVEY

GEIB Industries is committed to customer satisfaction. In order to help us improve our service, we ask that you take a moment to let us know how we’re doing.

Please feel free to tell us what we’re doing well and what we can improve upon.

Thank you for your time and honesty. We really appreciate it!

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* YOUR NAME:

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* COMPANY NAME:

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* NUMBER OF YEARS DOING BUSINESS WITH GEIB INDUSTRIES:

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* PLEASE RATE GEIB INDUSTRIES' PERFORMANCE IN THE FOLLOWING CATEGORIES:

	1 (Poor)	2	3 (Average)	4	5 (Superior)
PRODUCT QUALITY	PRODUCT QUALITY 1 (Poor)	PRODUCT QUALITY 2	PRODUCT QUALITY 3 (Average)	PRODUCT QUALITY 4	PRODUCT QUALITY 5 (Superior)
ON-TIME DELIVERY	ON-TIME DELIVERY 1 (Poor)	ON-TIME DELIVERY 2	ON-TIME DELIVERY 3 (Average)	ON-TIME DELIVERY 4	ON-TIME DELIVERY 5 (Superior)
CUSTOMER SERVICE	CUSTOMER SERVICE 1 (Poor)	CUSTOMER SERVICE 2	CUSTOMER SERVICE 3 (Average)	CUSTOMER SERVICE 4	CUSTOMER SERVICE 5 (Superior)

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* Please add any comments you may have: